Dyson Vacuums - Page 8 - Recent Questions, Troubleshooting & Support

There are two belts in the clutch under the clutch cover. Both need replaced every few years as do all stretch belts. It's difficult on your model without the belt change tool. You can see one of the belts as it goes around the brush roll. If you have any questions on how to do it or need the tool or any parts please email me at thatvacguy@ gmail.com

Dyson Vacuums | Answered on Mar 17, 2018

I'm not sure what you mean by recline and vacuum positions. Normally when the handle is in the upright position to use the tools and hose the brush roll does not turn. When you recline the handle into the floor vacuuming position the brush spins. If you were able to remove the brushroll an reinstall it the brush roll belt is likely very stretched out because otherwise it is very difficult to put the bush roll back in with out using the belt change tool. This can cause the brushroll to spin but stop spinning when when it hits the carpet because he belt is too loose. Belts must be very tight to spin the brush roll in he carpet. There is also another belt that you can't see under the clutch cover. It becomes stretched out also. The belts need to be replace every few years as do any stretch belts. The hard part about changing belts on your model is they are inside the clutch, it's easier to replace the whole clutch. If you have any questions or need any of the parts or belt change tool please email me at thatvacguy@gmail.com.

Dyson DC14... | Answered on Mar 17, 2018

The bottom plate must be removed, then pull the brush roll out from the belt going around it. If you are pulling the brush roll out be sure to pull the shaft from the center and clean it if you are not replacing the brush roll. You most likely need new belts too as they become stretched out. You can replace the clutch if you don't want to disassemble it to replace the belts. The belt change tool (type or paste the number 292482058093 into ebay search browser to see) makes the job easier. I also have the tool, belts, the brush roll and clutch available separately.

Dyson Vacuums | Answered on Mar 15, 2018

The belts on the DC28 model are sold as part of the cleanerhead assembly. The entire assembly should be replaced.

Dyson Vacuums | Answered on Mar 14, 2018

The brush roll is not supposed to spin when it's on bare floor setting

Dyson Vacuums | Answered on Mar 13, 2018

Get solution for this online at www.reliable-store.com and get complete guide on whether to repair or not, service it, and how to repair etc

Dyson Vacuums | Answered on Mar 12, 2018

-Why people like Dyson...? Dyson always has problem.

buy new one and difference brand.

Good luck


Dyson Vacuums | Answered on Mar 09, 2018

Likely melted the plastic components in the vicinity of the motor windings, should replace

Dyson DC25 All... | Answered on Mar 06, 2018

The wind tunnel cones at the top of the vacuum need to be cleaned. There are eight of them I believe. Also there is a round foam rubber filter between the cannisters and the top of vacuum where beater is. As far as bar not turning, there is a switch that turns off the beater bar so the vac can be used on hardwood floors

Dyson Dc40... | Answered on Mar 06, 2018

The DC14 has belts in the clutch that become stretched and lose elasticity. Even with great suction a vacuum will not clean well on carpet if the brush is not spinning fast enough.

Dyson Vacuums | Answered on Mar 05, 2018

Change the filters, especially the one over the motor!!

Dyson Vacuums | Answered on Mar 04, 2018

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