Dyson Vacuums - Page 7 - Recent Questions, Troubleshooting & Support


  • Defective battery
  • Defective charger

Dyson Vacuums | Answered on Mar 31, 2018


test charger output and if good contact DYSON about a new battery Dyson vacuum cleaners fans heaters accessories spares official site

Dyson Vacuums | Answered on Mar 25, 2018


Start by removing brush roll and see if brush motor is working properly and make sure there is not any hair or debris restricting the brush roll.
If problem persists it could be a switch, loose wire or connection or bad brush bar motor.

Dyson Vacuums | Answered on Mar 22, 2018


It could be one of the switches, the brush bar motor, or a loose wire or connection.

Dyson Vacuums | Answered on Mar 22, 2018


I have had Dyson All Floors model,( the one with the clutch adjustment to allow transition from carpet to hard floor) for a number of years. Recently pick up from carpet particularly poor. Went through all the solutions as recommended on Dyson website. No blockages, no broken sole plate, bristles (should be around 7mm to 8mm long) protruding ok from soleplate ( these can wear slightly over time but not usually the problem), belt not broken nor slipping. Filters cleaned/ replaced, but still poor pickup. Checking for strength of suction, as recommended by Dyson, both at top of hose and at bottom right inlet revealed no problem there. It turned out the clear inlet hose coming from the soleplate to the underside of the machine was the problem from two viewpoints. Firstly, as can be expected, the clear hose can develop splits after a number of years due to wear and tear. The other, not so obvious, problem is that the hose is also a form of straight spring which is designed to be compressed to a certain degree to an S shape when the machine is in the upright position. Upon pulling the handle back, whilst pushing on the footrest at the bottom results in pressure from the hose/spring being applied to the rear of the sole plate, pushing it on to the carpet. Thereafter the suction takes over, keeping the soleplate firmly fixed to the carpet. The existing hose on my machine had settled in to an S shape over the several years I have had the machine, thereby not pushing firmly enough the rear of the soleplate on to the carpet ( I noticed a significant gap at the rear whilst using the machine). For the couple of splits I had effected a temporary repair using a couple of very narrow strips of Gaffa tape, whilst awaiting the new hose/spring, but only a marginal' if any, improvement. Upon receiving and attaching the new hose/spring the solepate was properly pressed onto the surface of the carpet and pickup was like new.

Dyson DC07... | Answered on Mar 22, 2018


Hi,
Have you checked that there is nothing behind the roller or in the outlet 'neck'/pipe which is still blocking the roller-head.?
Have you checked that the machine is actually sucking properly at the forward nozzle.?
Have you checked that the locking end caps on the brush roller have been twisted back into their 'locked' positions.?
Best of luck

Dyson Vacuums | Answered on Mar 19, 2018


Make sure there is nothing lodged in the roller and check the belt that turns the roller and make sure it is not loose or broken. Also make sure the motor turns when the vacuum is running.

Dyson Vacuums | Answered on Mar 19, 2018


It's possible the sound your hearing is the suction release valve opening up to release the suction if there is a clog or restriction somewhere. If that's not it inspect the changeover valve closely as you pull the handle back into vacuuming mode and back upright. If there is a bad spot on the hose it can prevent it can prevent the changeover valve from seating properly.

Dyson Vacuums | Answered on Mar 18, 2018


Do you have a question about your DC44?

Dyson Vacuums | Answered on Mar 17, 2018


I need to know your model number to answer your question.

Dyson Vacuums | Answered on Mar 17, 2018


You can't, it and the washable filter still need replaced every few years or so depending on amount of use and type of soils vacuumed up. Remove the foam from the washable filter frame and hold the frame up to the light, if you can't see through it, it needs replaced. If you have any questions or need any genuine or aftermarket parts or tools please email me at thatvacguy@gmail.com.

Dyson Vacuums | Answered on Mar 17, 2018

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