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Dyson Answered Questions & Fixed Issues

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On most older models there is a footpedal to release the handle. Some you put your foot on the front of the nozzle housing and pull back on the handle. On newer models you just pull back on the handle.

Dyson Vacuums | Answered Yesterday | 25 views


The ball shell may be broken or damaged or the part on the vacuum where the bolt holds the ball shell on may be damaged. You will have to inspect these areas closely while moving the vacuum back and forth to narrow down where the problem is.

Dyson Vacuums | Answered Yesterday | 25 views


You are on the wrong website for this type of inquiry. This is a self help website for the repair and use of consumer manufactured products.....

Dyson Vacuums | Answered on Jun 23, 2017 | 24 views


Sadly it has run it's coarse. Most of these we see at the store only last less than 2 years. Not really made for repair.

Dyson Vacuums | Answered on Jun 12, 2017 | 30 views


Take it to your local vac shop, they can assist you.

Dyson Ball DC24... | Answered on Jun 12, 2017 | 29 views


You don't ! There is no fuse. Has it stopped running ? Could be a bad plug or a bad switch. Take it to your local vac shop for assessment.

Dyson Vacuums | Answered on Jun 12, 2017 | 39 views


It probably needs to be cleaned but, no that is not your problem. You have a clog somewhere most likely. You should take it to your local vac shop to have it serviced and cleaned

Dyson DC14... | Answered on Jun 12, 2017 | 60 views


There is a diverter valve on those that changes suction from the hose to the floor when you pull the handle back. It usually makes the machine bind and not stand up. ( exactly what you are describing ) You need to take it to your local vac shop and they can fix it for you. The part that fell out was the retaining disc and a screw went in it to hold the diverter valve spring in place. Doubful if you can repair this on your own. It will not make since how it should go back if you've never seen it before.

Dyson Slim DC18... | Answered on Jun 12, 2017 | 157 views


Take it to your local vac shop and let them diagnose it. You are within warranty so if it is clogged warranty will not cover that, but everything else warranty will cover.

Dyson DC07... | Answered on Jun 12, 2017 | 939 views


If the warranty is out, throw it away. If you still have warranty coverage, call Dyson.

Dyson Vacuums | Answered on Jun 12, 2017 | 27 views


Sounds like an exhausted battery. Contact Dyson with your date of purchase details.

Dyson Vacuums | Answered on Jun 12, 2017 | 29 views


Hi Laurie, it's Jack at Dyson.

We'd advise against dismantling your DC35 any further than is shown in the user guide, as this could cause damage to the machine. DC35's V2 digital motor is manufactured in a clean-room environment - it should not be removed from the main body.

If your DC35 doesn't seem to be working correctly we'd appreciate the opportunity to take some further details. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to hearing from you.

Dyson DC35... | Answered on Jun 08, 2017 | 444 views


you dont need a screwdriver this video will show you

Dyson Vacuums | Answered on Jun 08, 2017 | 45 views


The new battery is depleted and will not recharge or the charger is not functional.

Dyson Vacuums | Answered on Jun 08, 2017 | 24 views


Possibly jammed.

Dyson Vacuums | Answered on Jun 07, 2017 | 29 views

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