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Dyson Recent Questions, Troubleshooting Help & Support

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without seeing it personally I would guess that there is hair wrapped very tight around the shaft end and needs removed .people or animal does the same thing .

Dyson Vacuums | Answered on Apr 23, 2018


sadly without seeing it we could not guess either . some even use a torx bit headed screw .get a light and magnifying glass to look at it

Dyson Vacuums | Answered on Apr 21, 2018


You may have to press the release button and hold it depressed as you pry the canister loose.

Dyson DC07... | Answered on Apr 17, 2018


You weren't specific about what kind of dyson canister it was but I had same problem with mine and fixed it by running a broom handle or a hanger I can't remember and also checked and washed the filter also how old is it

Dyson Vacuums | Answered on Apr 16, 2018


Pull the wand up and out of the hose. Release the catch holding the hose onto the vacuum to remove the hose.

Dyson Vacuums | Answered on Apr 12, 2018


The cyclone chamber in your canister may be plugged.

Dyson Vacuums | Answered on Apr 12, 2018


Hi Christy, it's Jack at Dyson.

If your Dyson V6 cordless vacuum is pulsing on and off, this will be due to something preventing airflow from passing through the machine. Once you've checked the floor tool and wand for any blockages, the next thing to check is the bin inlet, as well as the bin inlet flap. It's possible some debris could be jamming the inlet flap shut. I've made you a quick video to help you with some further troubleshooting, and I'm confident this will get your V6 up and running again.

You can view your video here: https://www.youtube.com/watch?v=PYM8P7x7HbI

I hope this helps, but if you need some further assistance after you've given this a try, please contact the Dyson Customer Helpline directly by calling 1-866-693-9766 (US), 1-877-397-6622 (CA), or 0800 298 0298 (UK). We'll be happy to help further.

Dyson DC17... | Answered on Apr 12, 2018


You might need to replace the filters

Dyson Vacuums | Answered on Apr 10, 2018


it Might be time to replace the filters

Dyson Vacuums | Answered on Apr 10, 2018


Remove the filter and turn it on. If it will run ok without the filter in it you may need new filters.

Dyson Vacuums | Answered on Apr 10, 2018

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