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Hi.

I have repaired Dyson machines for years & have never come accross this.
The only way you will have trouble extending the hose is if there is a blockage at the bend where you hold the wand could be a coin which when switched on flips accross & blocks oppening.

Is it easy to slide wand from flexi hose with machine switched off ? You will need to remove wand from hose & push broom handle down to the bend & tap coin out.
http://dysonmanuals.llc.nu/

Chris..

Dyson DC07... | Answered on Nov 13, 2017


The release button is probably restricted with dirt and dust. If you can't get it cleaned out you may have to force it.

Dyson Vacuums | Answered on Nov 12, 2017


From any Dyson service or warranty center. I can check if you give me your model number to see the price and availability.

Dyson Vacuums | Answered on Nov 12, 2017


Yes it will cause a suction leak and may allow dirt to bypass the filter.

Dyson DC07... | Answered on Nov 07, 2017


If you mean the brush roll is not spinning it could be the brushroll motor or a switch has gone bad.

Dyson Vacuums | Answered on Nov 05, 2017

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