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Most DC07 models have a clutch that switches the brushroll off and on. These models have two belts in the clutch assembly. If either belt is broken or stretched the brush roll won't spin properly. Installing a new clutch is the best way.

Dyson Vacuums | Answered on Mar 16, 2017


Clean or replace filters if needed. Check for suction at wand, if not good could be a clog somewhere or clogged filters, or a leak in the suction somewhere. If good at hose but not at floor it could be a clog or malfunction in changeover valve area. Make sure brush roll is spinning good and brush roll not worn out or frayed.

Dyson Vacuums | Answered on Mar 15, 2017


You stated you "went to pick the wire up down by the bottom and got a shock". If the wire was just a piece of wire that happened to be on your floor then you likely got a shock from static electricity. There should be no wires exposed on your vacuum so if the wire came from your vacuum that could be an electrical problem that could be very dangerous.

Dyson Vacuums | Answered on Mar 14, 2017

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