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Dyson Recent Questions, Troubleshooting Help & Support

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The Dyson V6 Fluffy has a similar design and the digital motor V6 technology but comes with a different type of cleaner head, one that has a full-width soft nylon roller with carbon fibre filaments.
This picks up large debris, while the carbon fibre filaments pick up fine dust. It "sucks up as much dust as even a corded vacuum," claims Dyson.
One of the main differences between the Fluffy and the top-of-the-line Absolute is that it doesn't have the post-motor filtration as the more expensive model, but will still remove pet hair and ground in-dirt.

Dyson Vacuums | Answered on Dec 13, 2017


again try entering how to fix and your product name-usually will get utube videos on fixing the problem.

Dyson DC28... | Answered on Dec 13, 2017


Hi, if you can send me a photo I will try help

Dyson Vacuums | Answered on Dec 12, 2017


The problem is most definitely a blockage somewhere.

Dyson Vacuums | Answered on Dec 12, 2017


turn it upside down when empty and look at all the passages where ait goes thru .suspect there is blockage there from built up gunk.

Dyson DC14 All... | Answered on Dec 12, 2017


The "rubber band" that drives the beater is probably broken.

Dyson Vacuums | Answered on Dec 12, 2017


Check engine and bateries, probably the problem is in one of these parts

Dyson Vacuums | Answered on Dec 11, 2017


easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered on Dec 09, 2017


Since the brushroll motor works it seems you are getting power so the most likely cause is a loose connection or bad wire to the motor or the motor is bad and needs replaced.

Dyson Vacuums | Answered on Dec 09, 2017


There should be a height adjustment for carpet. Try adjusting it higher

Dyson Vacuums | Answered on Dec 08, 2017


Check in your manual, or online copy for your machine. You probably need to cut suction to the floor head to use the hose attachments.

Dyson Vacuums | Answered on Dec 05, 2017


You sound pretty savvy in your troubleshooting. Take a look at this video. You may have a split in one of your three suction hoses. I tried to find a video for a DC24 but to no avail. These two models are pretty close and this video should help you out.

Dyson Vacuums | Answered on Dec 04, 2017

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