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I had this problem a couple of years ago and Dyson informed me how to clear the fault i.e. switch off, hold the temperature button while pushing the start button then push soil button within 5 seconds. This worked for me but recently when the problem recurred the Dyson solution failed to restore the machine to operational condition. From reading other contributions to Dyson washing machine sites I learned how to remove the front panel and how to access the door lock microswitch system. Using this information I accessed the doorlock actuator behind and attached to the panel and realised that a very complicated arrangement could be modified very easily. The cable leading from the base of the machine to the actuator contains 5 individual wires leading to a connector. Split this connector and gain access to one brown and one yellow wire, ignore the other 3 wires. Make a bridge to connect the incoming brown and yellow feeds thus bypassing the actuator and reassemble the front panel etc. As an 86 year old I lacked the strength to refit the outer door so I now operate my machine with a superfluous front door dumped in a corner.
Neil Boyle

Dyson CRO1 Front... | Answered on Sep 11, 2018


There's a spring in the switch to give it "snap action" on or off. The spring may be broken or out of place. They are not repairable, need new one.

Dyson DC14... | Answered on Sep 11, 2018


if you are talking about te part where the filter goes in, i found it best to get a cup of warm water and take filter out and add water and swirl it around a little dishsoap in the water will help. if your talking about inside the actual ball that rolls. there is nothing in their you should need to worry about that is where the motor is and usually doesnt need cleaning because of all the great filter system that dyson has good luck

Dyson Vacuums | Answered on Sep 11, 2018


Possibly the switch has failed.

Dyson Vacuums | Answered on Sep 11, 2018


  • Defective battery
  • Defective charger

Dyson Vacuums | Answered on Sep 09, 2018


A trick to test if the remote is working - get your mobile phone and turn on the camera function. Aim the sender on the fan remote at the camera and push the remote buttons. The phone camera is infra red sensitive and if the remote is working, it will appear as a white light. This trick works on all infra red remote controls.

Dyson Vacuums | Answered on Sep 08, 2018


  • Defective battery
  • Defective charger

Dyson Vacuums | Answered on Sep 07, 2018


  • Defective battery
  • Defective charger

Dyson Vacuums | Answered on Aug 31, 2018


their is a reason for this, it is made that way. dyson developed it so when you go from carpet to floor or start with the floor the machine senses this and turns the brushes off. this is done to protect your bare floors from any type of scratches you may get from the brushes good luck

Dyson Vacuums | Answered on Aug 28, 2018


i just got rid of my dyson dc 39 multifloor big ball vacuum. im guessing you have a high pile rug which the vacuum is not mostly intended for it works best with low pile carpets. that said there is a way, turn the brush part upside down so that the brushes are facing you,, at the front their are two screws if you unscrew them you will be able to lift up just the front long part of the brushroll, it has the option of being screwed on high or low so that you get better vacuuming from high pile carpets good luck

Dyson Vacuums | Answered on Aug 28, 2018


probably not
water in a electric motor is not on and as the motors are electronic controlled , it will be toast

Dyson Vacuums | Answered on Aug 27, 2018


Hi I have tried to open my dust pan but no can do it won't budge it is a v8 stick

Dyson Vacuums | Answered on Aug 25, 2018


There is no such thing as a reset button on a Dyson.

If you have a problem where the motor cuts out shortly after switching on this is indicative of a faulty motor - it has an over-current sensor that shuts off to prevent overheating and possibly fires.

You need to have the motor replaced. It is possible to do this yourself if you have very good DIY skills and tools, or a repair shop should be able to do it for a reasonable fee. Replacement motors are available on eBay, and if you search YouTube, there are loads of "how to" videos on this sort of stuff.

Dyson Dc 41 Ball | Answered on Aug 25, 2018

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