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Dyson Recent Questions, Troubleshooting Help & Support

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Most DC07 models have a clutch that switches the brushroll off and on. These models have two belts in the clutch assembly. If either belt is broken or stretched the brush roll won't spin properly. Installing a new clutch is the best way.

Dyson Vacuums | Answered on Mar 16, 2017


Clean or replace filters if needed. Check for suction at wand, if not good could be a clog somewhere or clogged filters, or a leak in the suction somewhere. If good at hose but not at floor it could be a clog or malfunction in changeover valve area. Make sure brush roll is spinning good and brush roll not worn out or frayed.

Dyson Vacuums | Answered on Mar 15, 2017


You stated you "went to pick the wire up down by the bottom and got a shock". If the wire was just a piece of wire that happened to be on your floor then you likely got a shock from static electricity. There should be no wires exposed on your vacuum so if the wire came from your vacuum that could be an electrical problem that could be very dangerous.

Dyson Vacuums | Answered on Mar 14, 2017


Hello, this is Ava with Think Crucial.

To fix any noise issues that your Dyson vacuum gives, a proper maintenance will do the trick. Most of the time cleaning the filters, checking for blockages and clearing the passageways will eliminate the noise. You may refer to your Dyson model's online manual on how to do this by clicking the link below.

Dyson DC17 User Manual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC17... | Answered on Mar 12, 2017


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson is acting that way. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC35... | Answered on Mar 12, 2017


Hello, this is Ava with Think Crucial.

If your vacuum doesn't turn on, make sure that plug is fully inserted into a fully functional electronic outlet. If it still not turning on after verifying this, it could be that the power switch is malfuntioning. You may need to replace the power switch by opening up the handle of your vacuum. I suggest to refer to your manual on how to replace the power cord or contact Dyson for troubleshooting steps. 1-844-679-1647

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dyson DC07... | Answered on Mar 12, 2017

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