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Are you sure the main vacuum motor is running ? There are 2 motors. A vacuum motor and a brushroll motor. If the brush is turning but the vac motor isn't running it would not pick up anything. Could be a bad switch or a bad vac motor. Take it to your local vac shop for assessment.

Dyson Vacuums | Answered on Oct 30, 2018

Tip

Best Upright Vacuum You Can Buy!!


Paying a high price for a vacuum does not translate into best performance. My daughter purchased a Dyson (over $700.00) and after considerable goading, she accepted the challenge I had posed. Clean her carpet with her Dyson until she was satisfied that it was clean and then use my Kenmore SensorClean (no longer available by that name and over 10 years old) over the same area and see the results for herself. After the test, she stated she could feel the difference on her bare feet and immediately purchased the Kenmore Elite Bagged Upright Vacuum Cleaner ($279.00). The Dyson is now collecting dust (on the outside). With a build-in fiber-optic dirt sensor, you don't have to guess when the carpet is clean, the vacuum lets you know via the lights. Its suction power is second to none, the extra long cord lets you cover more area without having to change outlets and the direct-drive means no belts. You have 30 days on any purchase to return it, so try it for yourself, you may soon be purchasing a new vacuum that is worth every penny.

on Oct 29, 2018 | Dyson Vacuums

Tip

REPAIRS / MAINTENANCE ON A DYSON VACUUM CLEANER


.DYSON VACUUM CLEANERS REPAIRS AND INFORMATION SEVERAL VIDEO'S U-TUBE
https://www.youtube.com/watch?v=neIMBw-3sLY

on Oct 29, 2018 | Dyson Vacuums

Tip

How to Fix a Dyson that is not Charging


Dyson handheld not charging? see video.

on Oct 29, 2018 | Dyson Vacuums


easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered on Oct 29, 2018


what is the question?

Dyson Dryers | Answered on Oct 28, 2018


Maybe charger or battery is defective. If charger doesn’t have sticker explaining what beep sequences mean, then contact Dyson.

Dyson Vacuums | Answered on Oct 27, 2018


Hi Pamela, it's Jack at Dyson.

Underneath the clear bin is the exhaust outlet, where clean, filtered air is returned to the room after passing through the machine. This is totally normal and part of the machine's design.

I hope this clears things up, but if you do have any further questions please email askdysonUS@dyson.com with your contact details, and one of our experts will be in touch as soon as possible. You can also find help online by visiting www.dyson.com/support

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Dyson DC27 Total... | Answered on Oct 25, 2018


What are you trying to repair on the unit? Here is just one YouTube video related to the DC 39. You may want to use Google to narrow in on your specific issue.
https://www.youtube.com/watch?v=FwNDO3pUxzM

Dyson Vacuums | Answered on Oct 19, 2018

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