The C1 error code on the Dyson Pure Hot+Cool indicates a communication issue between the control board and the motor. Here are a few steps you can take to try and resolve the issue:
Turn off and unplug the machine for at least 10 seconds, then plug it back in and turn it on again. This can sometimes reset the control board and resolve the issue.
Check the filter and make sure it is clean. A dirty filter can cause the machine to overheat, which can trigger the C1 error code.
Check the air intake and make sure it is not blocked. If the air intake is blocked, the machine may not be able to cool properly, which can cause the C1 error code.
If none of the above steps resolve the issue, the problem may be with the control board or motor. In this case, it is recommended to contact Dyson's customer support for further assistance. They may be able to help you diagnose and resolve the issue, or recommend repair options if necessary.
Sorry to hear you're having difficulties with your DC14. If the canister won't reattach to the vacuum, you might want to check you have it assembled correctly - you can find out how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:
If you're certain the bin is assembled correctly and it still won't attach to the cleaner, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Question edited for clarity and typos. Please don't call a Dyson a 'Hoover' (registered name of Hoover Inc), James Dyson will be very upset. :>D
Yes you can buy batteries very easily, but you need ascertain that it is the battery, or the charger, or the control board? With a digital multimeter it is very easy to check battery and charger, but you will need Dyson service to diagnose a board issue.
https://www.google.com/search?q=Dyson+DC35+battery
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If the vacuum cleaner's airways become blocked, the device will automatically shut off to prevent damage. Check for blockage at the power head. It probably runs when not flat because it can suck air past the blockage.
If the vacuum's filter is full of debris, the vacuum may lose suction, causing the device to turn off automatically...which I doubt in your case.
Be cautious removing the blockage for sharp objects.
Best to you
You ONLY need a T15 for these models DC01, DC02, DC03, DC04, DC05, DC07, DC08, DC14, DC19 and DC25.
If you are going to be working on models such as the the DC24 and other later Ball machines like the DC15 and DC18, and newer machines like the DC39, DC40 and DC41, not to mention new Cinetic machines, you will also need a T10 with an anti-tamper end and also a T8 for some jobs.
If you are planning to repair later models, get a T8, T10 T and the T15 T (The extra "T" denotes anti-tamper).
If the suction on your Dyson Ball Cleaner Head stops when the head is attached, it could be due to a problem with the head itself or with the vacuum's hose and wand. Here are a few things you can try to troubleshoot the problem:
Check the hose and wand for any blockages or kinks. Remove any blockages or straighten out any kinks to restore suction.
Check the hose and wand for any visible damage, such as holes or cracks. If the hose or wand is damaged, it will need to be replaced.
Check the connection points between the hose, wand, and cleaner head to make sure they are secure and not loose.
Check the filters to make sure they are clean and not clogged. If the filters are dirty or clogged, they can reduce suction.
If the problem persists after trying these troubleshooting steps, you may need to take the vacuum to a repair center for further diagnosis and repair.
I hope this information is helpful! Let me know if you have any other questions.
If your Dyson DC24 vacuum has no suction from the hose, it could be due to a blockage or a problem with the hose itself. Here are a few things you can try to troubleshoot the problem:
Check the hose for any blockages or kinks. Remove any blockages or straighten out any kinks to restore suction.
Check the hose for any visible damage, such as holes or cracks. If the hose is damaged, it will need to be replaced.
Check the hose connection points to make sure they are secure and not loose.
Check the filters to make sure they are clean and not clogged. If the filters are dirty or clogged, they can reduce suction.
If the problem persists after trying these troubleshooting steps, you may need to take the vacuum to a repair center for further diagnosis and repair.
Hi,
if the calibration steps (often) recommended by the manufacturer do not work, please switch outlets and monitor performance of the motor from the different power source. If this fails, then you might next swap your current motor with another one from ebay or alixpress and test the vacuum again with the substituted motor.
Thank you.
I also have a dyson vacuum but it is an old version. I have been having that problem recently and i researched the internet about the similar subject. People are having so many complains about the release button . Hopefully you will solve it by calling the service to replace it with a new dyson. Otherwise the problem you are having will continue
good luck??
Hi,
it sounds like the vacuum has received too much power at one time. If you've left it plugged into an outlet that varies in voltage or current from the standards of the vacuum, this might be the cause. You might need to use a connecting cord (that acts like a reverse outlet) to suck the excess power out of the vacuum and into a mobile battery/capacitor. This allows you to save any energy removed from the vacuum.
Thank you.
The problem is not a twisted hose. The hose itself is way too stiff. It pulls the vacuum around instead of expanding to reach. I hate this hose and it's too bad, because the vacuum works well, but trying to use the hose attachment it futile because it just doesn't stretch out unless the vacuum is pinned up against something to keep it from rolling and tipping over.