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Dyson Recent Questions, Troubleshooting Help & Support

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Check engine and bateries, probably the problem is in one of these parts

Dyson Vacuums | Answered 7 hours ago


The "rubber band" that drives the beater is probably broken.

Dyson Vacuums | Answered 7 hours ago


easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered 2 days ago


Since the brushroll motor works it seems you are getting power so the most likely cause is a loose connection or bad wire to the motor or the motor is bad and needs replaced.

Dyson Vacuums | Answered 2 days ago


There should be a height adjustment for carpet. Try adjusting it higher

Dyson Vacuums | Answered 3 days ago


Check in your manual, or online copy for your machine. You probably need to cut suction to the floor head to use the hose attachments.

Dyson Vacuums | Answered on Dec 05, 2017


You sound pretty savvy in your troubleshooting. Take a look at this video. You may have a split in one of your three suction hoses. I tried to find a video for a DC24 but to no avail. These two models are pretty close and this video should help you out.

Dyson Vacuums | Answered on Dec 04, 2017


You may need to get a vacuum with a height adjustment.

Dyson Vacuums | Answered on Dec 02, 2017


Mike, You might want to remove your post. This isn't a replacement part page. You just posted your info for everyone to see. Just sayin'

Dyson Vacuums | Answered on Dec 02, 2017


There are numerous things that could cause this. It would be best to find a qualified Dyson repair person to determine the cause of your DC28.

Dyson DC28... | Answered on Nov 30, 2017

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