Dyson Logo

Dyson Recent Questions, Troubleshooting Help & Support

  • 372 Products
  • 48K Answers
  • 1M Views

Order the service manual directly from Dyson.

Dyson Vacuums | Answered 8 hours ago


Hi there, it's Jack at Dyson.

DC33 is suitable for cleaning hard and carpeted floors. It includes a brush control system which allows you to shut the brush bar off when cleaning hard floor surfaces. It's worth checking that the brush control is set correctly - it's possible it may have been inadvertently set to 'Hard floors'. For the brush bar to rotate, it must be set to 'Carpets':

07061835-cc37-4e9f-b20c-ef1beba7e89e.jpg

It's also important to note that the brush bar will not rotate when the vacuum is standing upright, so make sure you recline it into the normal vacuuming position before testing it.

If this doesn't resolve the issue, please turn off and unplug the machine, then check that there are no obstructions in the cleaner head which could be jamming the brush bar. Remove any threads or hair around the brush bar, as these can affect the performance.

1af8cf94-c60b-4846-8168-21707fedce9f.jpg

If you'd like further advice from our experts after you've given this a try, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We can take you through some diagnostic checks to determine what may be causing the issue. If a repair or replacement part is needed, we can also confirm if this is covered under warranty.

Dyson DC33... | Answered on Jan 08, 2019


yes from department store or ebay

Dyson Vacuums | Answered on Jan 07, 2019


the bridge rectifier is on the board found in the bottom of the machine on the right hand side when viewed from the rear of the machine
disconnect from mains supply before touching anything inside

Dyson Flowcheck... | Answered on Jan 05, 2019


dyson-dc44-animal-handheld-vacuum-keeps-ehecv3x4uj13pgwprhzrjmma-4-1.jpgThe battery falls slightly loose, so you have to fasten it securely to the body of the vacuum. I learned this from another user here on Fixya. He uses electric tape. I used one of those rubber bracelets that kids wear. Worked perfectly!

Dyson DC44... | Answered on Jan 05, 2019


If you had rolled it through some kind of petroleum based solvent like acetone, gasoline, kerosene, benzene, diesel fuel or, sometimes, alcohol, you may have converted the rubber tires into something akin to bubblegum. If you turn it upside down and feel them, check to see if they are sticky or gooey. If so, you'll have to replace them. Good luck.

Dyson Vacuums | Answered on Jan 04, 2019


Is the dc14 the animal? If so there's a red button on the front of the canisters handle and you press that in while gently lifting out and up

Dyson Vacuums | Answered on Jan 02, 2019


I have the same buildup of very fine, powderlike, dust/dirt particles behind the mesh screen.

I do not doubt your technological explanation as to why/how this accumulation has occurred but there is another issue created by this buildup and an concern to go with it.

The issue is that this accumulation literally stinks. We have 4 cats and a dog which is likely why there is such an odor. There must be a way to remove this stuff.

The concern is that, after putting up with the stinky Dyson and the continued accumulation, the "dust" will eventually completely fill the space behind the mesh screen. When that screen is completely filled is the only solution we have is to spend another $600 for a new Dyson?

The Dyson is not your typical disposable technology that we often buy today. We chose to spend the extra $ for the Dyson because of the spirit cleaning of the unit. Had we known the unit would, within 6 mos., begin to stink and would likely need to be thrown away within two years we would have purchased a less expensive brand.

Since we have learned now that Dysons are stinky and disposable units we can run it under water, let it dry and hope for the best?
9_27_2015_7_41_31_pm.jpg

Dyson DC59... | Answered on Jan 02, 2019


easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered on Jan 02, 2019


Mine does that too if I'm using attachments, you can loosen them a little, there are vents that have to be covered and if they are a bit uncovered that lessens the suction. Sometimes I wrap the hose around the front or stabilize it in front of a piece of furniture to keep it from rolling

Dyson Vacuums | Answered on Jan 02, 2019

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Dyson Experts

ray gallant

Level 3 Expert

57053 Answers

Marvin
Marvin

Level 3 Expert

83839 Answers

Tom Chichester

Level 3 Expert

49752 Answers

Are you a Dyson Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...