DXG Technology Cameras - Recent Questions, Troubleshooting & Support


Christmas has gone - first thing you'll need is a time machine.

DXG Technology... | Answered on Jan 11, 2018


Yes - there's a very good one in Tierra del Fuego, or failing that, one in Minsk

DXG Technology... | Answered on Jan 09, 2018


with how you described the issue, there is a possibility that the lens assembly something blocking its operation, you can either shake the camera to check if there are loose parts inside, or carefully open it and check if you have a loose part in the camera.

usually this is caused by the focus or zoom mechanism being derailed. and having it replaired can be the key. but if you have the service manual for the unit that will allow you to open the camera up just by following the lens maintenance section

if you have other questions regarding this or other matter just lemme know.

DXG Technology... | Answered on Jan 14, 2015


You don't need any special software.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or, despite what I said first, you can use any photo management program such as Picasa.
Organize edit and share your photos

DXG Technology... | Answered on Nov 20, 2014


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

DXG Technology... | Answered on Oct 26, 2014


You didn't specify the model of your DXG camera so I'm going to assume it uses a memory card of some type.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

DXG Technology... | Answered on Aug 19, 2014


Correct. Most cameras will not let you use the flash in macro mode. There are several reasons for this. One is the distance. The flash is so close to the subject that the camera cannot properly adjust the amount of light. Perhaps more important, since the flash is off the optical axis of the lens, any illumination from the flash will be uneven. The part of the subject closest to the flash will get more light than the part farthest away.

DXG Technology... | Answered on May 27, 2014


You can purchase a new cable at most stores that sell computer hardware. Just take the camera with you so you get the right one. Camera manual is online at Page 29 of DXG DXG 308 User Manual ManualsOnline com Amazon has a list of stores that sell different USB cables Fast Reliable Power with 2 year warranty As well as Ebay, you just have to get the right USB with the right size camera end.

DXG Technology... | Answered on May 27, 2014


ok, for starters, the 4028x1260 is the resolution, meaning, the picture quality and shape...in computer terms, the number of pixels in the picture...the higher the number the better...usually

anyway, to turn on the flash, push the "Set" button. in the lefthand side of the screen...i think. will be a symbol that changes. the A means automatic, the O with a line through it means no flash, and the others are useless.

to make them brigter, in the menu you should see a thing that says E.V. {somenuber}.{someOTHERnumber}

ie. 0.0, 0.5, 1.0, 1.5, 2.0 and it goes to negative 2.0 as well.

the higher the number the brighter the pic

DXG Technology... | Answered on May 17, 2014


You don't need a driver.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

If you really want the driver, you may download it at http://www.dxgusa.com/CustomerService/Drivers/DXG305V.exe

DXG Technology... | Answered on Mar 03, 2014


No they were all gone when you formatted, sorry but taking the pics again was a good choice.

DXG Technology... | Answered on Oct 22, 2013

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