Disney Audio Players & Recorders - Recent Questions, Troubleshooting & Support
I lost the cd software for my sons mp3
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Songs
try downloading it again.Make sure that before downloading the song on to the mix max it already downloaded fully on to your computer.
How do you put movies dvds and videos on your mix max mp3 player?
I think I've covered this one before... not sure though so here we go...
First of all DVD's are copyrighted and digitally encoded so that they
can't be copied to your computer or other devices. Windows Media Player
can't rip them because of this encoding. Not only that if you were
somehow able to copy it to the player the Mix Max can't play DVD
formatted videos, it can only play WMV (Windows Media Video) formatted
videos that are properly "encoded" for play on the Mix Max.
Check out the link below for how to properly encode your videos for play on the Mix Max.
http://digiblue.com/customer-service/faqs/disney/mixmax/index.html
It has a PDF download with instructions on how to properly encode videos so that they will play on the Mix Max.
Do not know how to download music
Hi there, there are many ways to copy /transfer music to your player. Here¡¦s a common and simple way to do this process using Windows Explorer. Follow the instructions below: -Connect the disk storage (MP3 player) to your computers USB port. If the computer pops up a window asking what do you want windows to do? Click cancel. -Right click on My Computer and click on Explore. A split window will pop up and display the contents and drives on your computer. Look for the drive Removable Disk (E:) [The letter drive may vary depending on your computer] This is your MP3 player. -Next, drop down My Documents and click on the My Music folder. If you store your music files in a different location then find that folder. -Take a file from the My Music folder or where ever you store your music files, click on the music file drag and drop it into the E: Removable Disk on the left of the window. A window will pop up and display the progress of the copying. Repeat the process until your player is full. You have completed the file copy/transfer process! If this helped, then please rate, thank you!
Getting different music
You need to find a site that is compatible with the mix max. Most sites will work. You just pick the songs you want and download them. I would try a sample first before I commit to buying anything, just to make sure the site is compatable. However, music in a WMA format should be fine.
I've heard that the itunes store doesn't work on other players. Then I heard they changed that. Walmart.com and Amazon both have songs. They are usually around 99 cents.
How do i download music
How to Put Songs on Disney Mix Max
The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.
Things You'll Need:
* USB cable
* Mix It Plug-In installation CD
Instructions
Convert Non-MP3 Files
Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.
Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.
Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.
Windows Media Player 10
Open Windows Media Player 10 on your computer.
Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.
Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Select the "Sync List" tab and choose "Sync List" from the menu.
.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.
Windows
Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.
Click on the desktop "Start" menu and choose "My Computer."
Double-click on the "Removable Disk" that corresponds with your connected device.
Drag songs saved on your computer with your mouse into the Removable Disk folder.
Tips & Warnings
If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.
My daughter just got a missil A940LCD2pk for her
It is possible it spent too long in transit from China and the battery died.
I suggest you reread the instructions to ensure you did everything right and if it won't work as per instructions it must be faulty and should be returned ASAP to the retailer for refund or replacement.
My mp3 player is not
Your English is OK Jessyka and at least as good as some UK natives.
If you successfully use your usb port for something else and become convinced the port and the connecting wire is working ok then the problem must be with your Mp3 player.
If your Mp3 player is charged and switched on, when it is connected to the usb it should appear in the My Computer section.
If the Mp3 player appears in My Computer you should be able to open the contents and add or remove music files and you should be able to right-click and view the properties.
If it does not appear in My Computer I suggest you try it with another computer and if there is no success you should assume it is faulty and requires repair.
The device might not be electrically faulty but might have been rendered useless by an internal software problem.
A few people have thought removing a lot of files from their Mp3 player was too much work and decided to empty the device by using the right-click formatting option - which is too successful and renders the device useless as it also removes the operating software from the device.
One such person who posted here discovered her "helpful" younger brother had done this. Beware of brothers!
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