Digital Blue Science & Laboratory - Recent Questions, Troubleshooting & Support


This link should provide you the manual as a pdf file

http://digiblue.com/customer-service/downloads/qsg/DigiBlue_QX5_QSG.pdf

Digital Blue QX5... | Answered on Oct 17, 2017


Downloads and install the appropriate driver software from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit


QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download

Digital Blue QX5... | Answered on Feb 12, 2017


The downloads for the QX5 are located here:
Driver Downloads
http://www.digiblue.com/pages/Downloads.html

Digital Blue QX5... | Answered on Feb 18, 2016


Sorry, but there are no 64-bit drivers for the QX3. You need to find a Windows 7 system running the 32-bit operating system. The instructions for installing the QX3 with 32-bit Windows is document on this site.

-Mark

Digital Blue... | Answered on Mar 15, 2015


Sorry, the QX3 does not work on 64-bit systems. The drivers are not compatible. There are instructions available for using the QX3 with Windows 98, Me, XP and 32-bit versions of Vista, Windows 7 and even Windows 8.

Digital Blue QX5... | Answered on Aug 11, 2014


the microscope may be trying to draw too much current from your USB ports, your computer will disable the device if it does this. When this happens one of the easiest (and cheapest) solutions is to acquire a Powered USB Hub (with it's own Plug top power supply). This should aleviate any extraneous current draw to the Power supply.

Digital Blue QX5... | Answered on Aug 11, 2014


file the plugged in area gently then connect it.it may be workouut try it once

Digital Blue QX3... | Answered on Apr 05, 2013


The drivers can be found here...

http://digiblue.com/customer-service/downloads/drivers/QX5.zip

Digital Blue QX5... | Answered on Mar 30, 2013

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