DCS Grilling - Recent Questions, Troubleshooting & Support


Just use a 9 volt batterie

DCS Grilling | Answered on Jan 20, 2018


if there is a thermocouple on the burner this could be out of postion or brunt out

DCS BGB36BQARN... | Answered on Dec 26, 2012


I have the same problem - What I determined is first the gas safety valve button would not push in. I researched the problem and found that if you ever overheat your grill by "cleaning it" by placing foil over the grill, then the intense heat likely overheated the valve. ( in my case) which I replaced. After replacing the valve, my rotisserie would not stay on. I found that the thermocouple was defective. the TC is a piece of copper that attaches to the back of the safety valve and the other end has a probe that is up at the rotisserie burner. When you light the rotisserie, and press in the valve button, it should stay lite after about 10 seconds.
When the probe heats up, it sends and electrical signal to the electro magnet which operates and keeps the valve open. I bought my thermocouple from PEX supply for $9.50. DCS wants $56.00 for the same part which is manufactured by Robertshaw. Part number you want is 1980-072 thermocouple .

DCS BGA48-BQAR... | Answered on Oct 28, 2012


The problem most likely the ignitor itself. If you have the paperwork that came with the grill, It should have an origional replacement parts page. If not, you may be able to get a universal at your local hardware or home supply store.

DCS Grilling | Answered on Jun 11, 2012


You need no regulator since you have one on the LP tank! You could have a bad LP regulator since you are not getting gas to the other burners!

DCS BGB48BQRLP | Answered on Sep 03, 2011


This would need greasing the controls dry out and you get brass on brass take the control knob off there are two screws you can remove and take the plug out and grease it with black control grease . then replace this should then work .

DCS BGA36-BQAR... | Answered on Aug 31, 2011


The problem you're having is the result of the OPD (Overfill Protection Device) Vale in the grill tank.
This occurs when the gas tank valve is opened to fast. Or the tank is low on gas.

To solve this problem, first be sure you have adequate gas in the tank. If that checks out OK, do the following:

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the exact same way. Do all the burner flames look correct? If so, you
solved the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

Hope this helped you to troubleshoot and solve the problem. Happy Grilling!!
Thanks for choosing FixYa.

DCS BGB30-BQR... | Answered on Aug 22, 2011


Because of the two different operations, you can only use one at a time. This is true with any gas grill that has those features. Operating both at the same time would cause an overheating problem.

Hope this helped you. Thanks for choosing FixYa and Happy Grilling!!

DCS Grilling | Answered on Aug 11, 2011


Look for screws in each corner of the front of the panel, or on the left and right side. Since this is a very wide grill, the front panel may also be attached to one or more of the valves. Remove the knobs and check to see if any of the screws holding the knob bezels also holds the front panel to the valve. I know on DCS built-ins, it usally takes a Torx bit to remove the front panel screws.

DCS BGB48-BQR... | Answered on Jul 04, 2011


Jennifer, it fairly easy to do. Unscrew the Ignitor Button cap and you will see the old battery behind it. Take note which end of the battery is facing you. As, that's the way you want to install the new battery.

While old battery is out, check the contacts in the battery holder for signs of corrosion. If you see any, a Q-Tip and WD40 work well to remove it.

Hope this helped you. Please let me know and Happy Grilling!!

DCS BGA27-BQ... | Answered on Jun 04, 2011


First of all, here is the main ONLINE SUPPORT page for your model:

http://www.appliancefactoryparts.com/gasgrillparts/helpcenter/breakdowns/dcs/dcs-dcs48-bqrs.html


And here is a direct link to the ONLINE USER'S MANUAL for that model:

http://www.appliancefactoryparts.com/content/pdfs/129635-1.pdf


If that is not the correct manual, you can always double check the complete model list at this link:

http://www.appliancefactoryparts.com/gasgrillparts/helpcenter/ownersmanuals/dcs/


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, the follow the onscreen instructions to install the software on your computer.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.

Joe.

DCS Grilling | Answered on May 14, 2011


You need a anew burner and igniter. www.ibuygrillparts.com

DCS BGA27-BQ... | Answered on Apr 22, 2011


replace the regulator.

DCS BGA48-BQAR... | Answered on Apr 18, 2011


More than likely, the grill's regulator is locked up. Turn the Propane tank valve OFF. Disconnect the hose from the tank and wait 5 minutes. Reconnect the hose to the tank and turn the tank valve ON VERY, VERY, SLOWLY (Slow, motion slow). Once the valve is fully open, light the burner farthest from the tank and turn it to the highest setting. Does the burner flame now look normal? If so, light the remaining burners the same way. If all the flame heights have returned to normal, you've solved the problem. If they haven't returned to normal, you will need to replace the grill's hose/regulator assembly. You can purchase one from any home center or hardware store that sell gas grills and accessories. Take your old one with you for comparison purposes.

Hope this helped to solve your problem. Happy Grilling!

DCS BGB48-BQR... | Answered on Apr 16, 2011


Here's a link to about a dozen places within 20 miles of Bellevue, WA that sell and/or service DCS grills. If you're not a DIY type person, this is the best way to start searching for a repair person.

http://www.dcsappliances.com/store-locator/index.cfm

Hope you get it repaired.

DCS Grilling | Answered on Apr 13, 2011

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