Cozy Heating & Cooling - Recent Questions, Troubleshooting & Support


Shut the power off. Pull the thermostat off the wall and jumper the two wires, meaning put them together. Turn the power back on and if the heater works fine its in the thermostat

Cozy Heating &... | Answered on Dec 08, 2017


test the fan to see if the bearings are free.sitting unused for months sometimes they get sticky and will not rotate without a little TLC

Cozy Heating &... | Answered on Sep 24, 2017


sounds like you need a new thermostat on it .

Cozy Enclosed... | Answered on Sep 14, 2017


Despite what Sunbeam instructions say, washing an electric blanket can shorten its life.

Cozy Heating &... | Answered on Jun 23, 2017


it is normal,you need patience

Cozy (W352E)... | Answered on Apr 23, 2017


Well if it's considered an unsafe situation, please, for your own safety, hire you own experienced expert for a second opinion. Get the results in writing, and if it shows an issue that can be resolved exists, present it to the home owner and ask for a refund off the rent. If that unit has a cracking, creaking to it, probably just the metal heat exchanger expanding and contracting. It's a new unit with new noises, and may take time to get used to. Now if its a louder bang or piping sound, there may be an intermittent issue that needs to be addressed.

Cozy (W352E)... | Answered on Mar 25, 2017


Wall heater? If so it should have screws to secure the bottom, and pulls out at bottom, then lift up. May be screws where the fan secures or near air outlet near top.

Cozy Heating &... | Answered on Mar 12, 2017


So are you saying the pilot stays lit, but the main burner won't always fire. If this is a millivolt system you could have a weak pilot flame, not getting the pilot generator hot enough or you could have a weak pilot generator. If you are handy you can try cleaning the pilot. It may be better for a qualified service tech.

Cozy Heating &... | Answered on Feb 02, 2017

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