Cooper Lighting Electrical Supplies - Recent Questions, Troubleshooting & Support

Is the CFL new? If not then it may be lacking sufficient
gas to keep it ignited. Start by replacing bulb.

Cooper Lighting... | Answered on Jan 13, 2014

What kind of switch?
Does switch turn off Hot wire according to code... or is switch wired wrong and turn off neutral wire instead?
Identify Hot wire inside switch box, and make sure Hot is connected to switch:

Is the light grounded?
If light is not grounded, it might not work right.
If there is a small short to ground , light may not work as expected.
Test hot wire to ground with multimeter?

Add a comment for followup after testing.

If you need further help, I’m available over the phone at

Cooper Lighting... | Answered on Sep 15, 2013

Neutral wire is NEVER connected to a switch:
Your box may not have a neutral wire, but still the box can have a white wire.
Copy following link for switch wiring diagrams:

If you need further help, I’m available over the phone at

Cooper Lighting... | Answered on Jun 30, 2012

You could be getting power from the source in the switch ... does this flickering occur with a non illuminated switch? Have you tried the CFL in other sockets? Have you checked the socket in question for proper polarity? (Hot wire should be broken by the switch and that hot wire should be connected the bottom of the CFL in the socket). Does your switch have a white wire for the neutral connection or are you using the ground wire to illuminate the switch ... or is there a different lind of light in the switch and/or do you know?

Normally ... let me say again ... normally, (in a traditional sense) an illuminated switch should have a neutral connection, a ground lug and the expected 'in' and 'out' for the switch leg. Normally, I would expect the switch leg to use a black from the power source (normally found in the box where the socket is mounted) and a white from the 'off' side of the switch to the socket.

I tried to draw you a diagram ... but it didnt work out and you probably already get the picture.

If everything checks out ... and it still flickers, replace the switch with a non-illuminated switch or use a incadescent light until they are no longer available.

Thanks for your interest in

Cooper Lighting... | Answered on Mar 12, 2012

Question is not clear.
Open following link for 3-way switch illustration:

Cooper Lighting... | Answered on Sep 18, 2011

Double switch can be broken in two by removing break-away fin.

Cooper Lighting... | Answered on Aug 10, 2011

I'm assuming you mean to see if there is power to it, to do this first remove the cover around the lightswitch then unscrew it from the wall, flip it over and get a multimeter and place the positive end on the white wire and the negative end on the black wire and see what it comes up as, it should read around 110 volts.

Cooper Lighting... | Answered on May 19, 2011

what is happening is the one with two black wires is connected to a three way circuit aslong as you connect one wire to top of switch and other to bottom youre ok dont try to change the wiring the circuit wont work just see one wire as white connect it as normal

Cooper Lighting... | Answered on Jan 19, 2011

That's how my fan works, too. One click puts it on HI, another puts it on MED and the last turns on SLOW.

Cooper Lighting... | Answered on Dec 31, 2010

If the old switch only had two terminals/screws, then it shouldn't matter. If the screws on the new switch have color, then: silver screw, white wire.
gold screw, black wire.
If the old switch had more than two terminals/screws, be careful when turning on the first time!

Cooper Lighting... | Answered on Dec 27, 2010

You have new wiring device.
Device controls fan and light.

To control fan and light separately from wall box, requires a separate wire to each Load.
So box requires one wire going to fan, and a separate wire going to light.
If previous switch has just two wires that controlled both fan and light, and then fan is controlled with pull-chain, it sounds like new device requires another wire be added to circuit.
Add a comment and say how many cables enter wall box, and say color of each wire in each cable.

Without knowing exact wires in your box, or exact device ... I can suggest answer based on typical wiring.
Compare this answer with instructions that came with device.

How to wire fan-light device:
-Device-green wire always connects to bare copper wire
-Device-black always connects to black Hot wire from breaker
-Device-red usually connects to wire going to light
-Device-yellow usually connects to wire going to fan

Cooper Lighting... | Answered on Nov 18, 2010

People frequently write fixya report that lighted device doesn't light up.
And they report device is wired correctly.
Or they report one device lights up and the other doesn't.
If two devices don't work, I suggest they swap devices to see if same problem happens in other location. No fixya customer has added comment to reveal result of swapping device.

After searching Leviton, Lutron and Cooper websites, there is no conclusive answer.
Manuals show lighted devices, and show ordinary one-for-one replacement wiring ... there is no secret technique for getting device to light, just attach wires like ordinary switch.

Check that ground wire is connected.
Install device in another switch location and see if it works there, which would indicate possible electrical ground fault at first location.
The wrong device was put inside the sales box.
The device is defective.

Cooper Lighting... | Answered on Nov 18, 2010

If I understand correctly, you have a dual switch with one switch stacked above the other.

If this is not correct, add a comment and I will help further.

On each side of the switch are screws with different colors.
The brass screws show in photo above.
Sometimes these screws are dark-colored.
The brass screws are connected by a brass plate so both screws are the same thing.
Your black hot wire from breaker goes to the brass screws.

On the other side of the switch are two independent silver-colored screws.
If the screws on other side of switch are dark-colored, then the screws on opposite side are brass and not silver colored.
Your black wires going to Load (fan, light, motor) go to each of these screws.

Each switch receives the same power source through the brass-colored screws on one side of switch, but on the other side of the switch, each wire is independent as each switch controls a different Load.

Cooper Lighting... | Answered on Nov 05, 2010

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