Comfort Zone Heating & Cooling - Recent Questions, Troubleshooting & Support


I had a similar issue. It would cut off after approx 30 sec to 1 min. If the power shuts off or screen and lights go off most likely the problem is the thermal cutoff switch comonly called a thermostat. (Be Sure you are getting good air flow also check filter JIC) I found the problem but the parts in the systema are cheap off brand parts. Low quality circuit boards and soldering. The PN on the switch was unknown. Since I didnt know the cutoff temp I called the mfg which did not offer any parts, prints etc. This is an expensive throw away heater is basically the answer I recieved. My unit also had very low use as it is used as a supplimental heat ocassionally. Instead of tossing the unit I looked a little closer at the switch. I found 120 deg C stamped on one of the .25 QC terminals. On the front it is stamped 120/240V 16A. After a search I found the SRL250. It is a 250 deg F 15A 120/240VAC. (120 deg C = 248 deg F). It is 1 amp less which is fine as the 1500W unit should not draw 15 or 16 Amp. I now have the heater running again. You can find this part online or you local appliance parts house should have it. Or Cross ref to another mfg. Hope this helps.
Orig- 120/240VAC 16A 120 deg C (Open on Rise)
New - 120/240VAC 15A 250 deg F (Open on Rise)
Part# - SRL250

Comfort Zone... | Answered 4 hours ago


Request assembly instructions directly from Comfort Zone.

Comfort Zone... | Answered on Oct 13, 2019


make sure unit has heat strip option if ok possible bad heat element

Comfort Zone... | Answered on Oct 10, 2019


my space heater power light come on but the fan has stop moving.i
brought this heater less than 30 days ago

Comfort Zone... | Answered on Sep 26, 2019


Do you have a question about this fan, as you have not actually asked a question.

Comfort Zone... | Answered on May 22, 2019


Return and get new one, check warranty that came with unit. These units are not designed for user repair unless they posses the skill, knowledge and tools.

Comfort Zone... | Answered on Mar 08, 2019


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Comfort Zone... | Answered on Feb 03, 2019


Hi. Did you verify that the fan is working properly? If the speed is lower than normal the unit overheats and the protector turns off it to prevent a fire and or protect the heating elements, also check the fan blades or turbine. The accumulation of dust diminishes the amount of air delivered causing the same problem. Be careful disconnect the power and wait until the unit is cool enough to work with it.

Comfort Zone... | Answered on Dec 26, 2018

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