Citizen Watches - Recent Questions, Troubleshooting & Support


There are many models. With no model number it is impossible for anyone to answer. Not all the models have an hour chime or function beep other than the alarm sound.

Citizen Watches | Answered on Feb 11, 2018


This is only a public tech help site. You would have to send the watch to Citizen if it is defective inside of the module. The local watch store will not be able to fix it. Citizen can fix any of their products.

Citizen Watches | Answered on Feb 11, 2018


Yes they do. All watches need servicing and cleaning every 5 years or so, or every second battery change.

Citizen Watches | Answered on Jan 21, 2018


Replacement battery could be defective or installed incorrectly

Citizen Watches | Answered on Jan 17, 2018


Most jewelers routinely do it.

Citizen Watches | Answered on Jan 09, 2018

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