Casio Exilim - Recent Questions, Troubleshooting & Support


First of all, do not save any new file to camera's memory card.

Take out memory card, and connect it to computer using a card reader. You should see memory card shown as a drive letter (like H:) in Windows Explorer.
Download this photo recovery software
http://www.asoftech.com/apr/
Install and open the photo recovery software, select the memory card, and click 'Start' button.

Casio Exilim... | Answered on May 14, 2019


You can often successfully recover deleted photos from a PC, phone or camera memory card or USB Memory stick, it just depends on what's happened since the files were deleted.
When you delete files the data itself isn't deleted, just the index entry that says where the data for those files is located. The space containing the deleted files is also now marked as free space so it is available to the system for any new files to be written there instead.

If and when that happens, then it becomes too late to recover your deleted files so it is very, very important to not save any new files or data to the device concerned.
If the deleted files are on a memory card or USB memory stick, just don't save any new files to it.

One of the easiest ways to see if you can recover deleted files is to try some file recovery software. Recommended this data recovery as it saved my life many times.
http://www.asoftech.com/adr/

Casio Exilim... | Answered on May 13, 2019


Firstly remove the memory card if present. Then use the 'view' command button. This should bring up the photos which are in internal memory, then delete to your heart's content!!
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Casio Exilim... | Answered on May 11, 2019


This seems to be a software problem with your camera. Your camera should, if on AUTO mode, automatically expose your photo accurately. Try half pressing the shutter button (used to take pictures) while outside to adjust focus and exposure, then press the button fully to take picture. If your camera cannot adjust to take a properly exposed picture (not bright white), then it is possible that the shutter speed is stuck on a too high speed, outside daytime shutter speed should be fast (1/1000 sec). Or if your shutter speed adjust accurately, it could be the aperture if the aperture is not small enough for daylight shooting. This is likely a software problem. Try adjusting your settings manually and see if the picture turns out!

Casio EXILIM ... | Answered on Mar 07, 2019


It happens because some alkaline batteries just don't have the initial surge of power output required to drive all the little motors, the display and so on.

You need lithium batteries, like the 8x Ultimate Lithium.
They are expensive initially, but on average are more economical than the cheaper stuff.

I've tested them on my Kodak Z712 IS, and any owner of this camera knows what I'm talking about.

The best -and cheapest- solution I found, is the rechargeable Li-Ion batteries.
I got 2 batteries and one charger. I'm using one battery, while the other one is charging.
.

Casio Exilim... | Answered on Jan 10, 2019


I HAVE A RED BLINKING LIGHT, AS WELL. FIRST, I CALLED STAPLES, BECAUSE OF THE EXTENDED WARRANTY I PURCHASED. AFTER A 10 MINUTE TUG OF WAR, WITH AN AUTOMATED OPERATOR, I WAS FINALLY CONNECTED TO A HUMAN. I WAS TOLD THAT IT WAS A BATTERY ISSUE AND IT WAS NOT COVERED ( BIG SURPRISE ). SO, I JUST CALLED CASIO @ 1-800-435-7732. A LIVE OPERATOR ( BONNIE ) CAME ON THE LINE WITHIN 2 MINUTES. SHE ASKED ME THE MODEL NO. ( EX-Z75 ) AND PURCHASE DATE ( CHRISTMAS '07 )...SHE SAID THAT IT HAS BECOME AN ONGOING PROBLEM WITH THE LITHIUM BATTERY. A NEW REPLACEMENT BATTERY WILL BE SENT OUT, TOTAL FREE OF CHARGE WITHIN 5-7 DAYS! NO PROOF OF PURCHASE WAS REQUIRED. CASIO IS A PLEASANT SURPRISE IN TODAYS CORPORATE WORLD.
WHILE POSTING THIS, I THOUGHT I WOULD GIVE THE 9 VOLT BATTERY TRICK A TRY. AGAIN, I WAS PLEASANTLY SURPRISED...IT WORKS! :)

Casio EXILIM... | Answered on Feb 12, 2018


Hey, I just had this problem with a Sanyo battery pack (and i thought it was the non-sanyo Li battery) and noticed it wasn't getting warm even 2 hours after "charging" and the red light was flashing - so i turned it off, disconnected the cable from the charger and realised it could go the other way, so tried that AND IT WORKED! i don't know what that cable is called, the 2-prong black cable, but give that a go (turn off in between!).

Casio EXILIM... | Answered on Feb 12, 2018


Call Casio Tech Support and tell them what's going on. They will tell you that you can send in your battery, charger and camera and Casio will send you a new battery after you send yours in. They will also tell you where to send your stuff. The only bad thing is that you will have to pay the shipping to get your stuff to Casio.

Casio EXILIM... | Answered on Jan 10, 2018


The battery holders can be fragile. You may have to attempt to repair rather than replace.

Casio Exilim... | Answered on Dec 31, 2017


Try downloading them to the computer first and then print them from there.

Casio Exilim... | Answered on Dec 18, 2017


Take it in for a checkup.
Something broken or loose.
Only experienced camera techs can fix.

Casio EXILIM... | Answered on Nov 23, 2017

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