Canon imagePROGRAF - Recent Questions, Troubleshooting & Support


Follow these steps : Cause: The Voltage of the print head is abnormal.
Problems can be with:
-Printhead -head relay PCB -Carriage relay PCB -Main controller PCB
Steps to be followed:
1. Replace the printhead. 2. Cable continuity check. if continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable. 3. Replace the head relay PCB. 4. Cable continuity check. if continuity of the cable between the carriage relay PCB iand the main controller PCB is abnormal, replace the cable. 5.Replace the carriage relay PCB. 6.Replace the main controller PCB.

Canon... | Answered on Sep 09, 2019


https://groups.yahoo.com/neo/groups/Wide_Inkjet_Printers/conversations/topics/2373

Canon... | Answered on Jul 23, 2019


jgui

Canon... | Answered on Apr 21, 2019


Hi. I have a problem printing the bar code symbol is similar to

Canon... | Answered on Apr 06, 2019


I have the very same issue.. I purchased a new power supply for $331 and after I installed it, same thing! nothing changed so it's not the power supply..

Canon... | Answered on Apr 04, 2019


to enter SERVICE MODE the machine has to be switched OFF. While the machine is off, hold down the sheet or roll feed button and the information button. Keep these pressed and switch the machine on, keeping the buttons pressed until you see an S in the top right-hand corner of the display, then let go of the buttons. You should now be in SERVICE MODE.

later go to maintenance menu choice replace print head.

then follow their picture image to replace the print head.

first try to print nozzle check in services mode.
Scroll right to the service mode box (rightmost box) and press OK. You should then see the word 'DISPLAY'. Scroll right until you see the choice 'ADJUST' appear. Then scroll down until you see the choice 'NOZZLE 1' appear and press OK. If you haven't already loaded paper, the printer will prompt you to do so and then it will print out the NOZZLE CHECK PATTERN.

check go any nozzle no firing out ink..

Canon... | Answered on Jan 28, 2019


03130031-2F13 A/D Converter external trigger output stopped
and the problem is main controler

Canon... | Answered on Jan 10, 2019


Hardware error. 03130031-2618
Turn off printer, wait, then turn on again.
03130031-2618 VH voltage error
Check the power supply unit.

Canon... | Answered on Jan 08, 2019


Power off and unplug the printer for several minutes. On power on the printer had the same "ERROR E196-4040 Call For Service" after Initialization. Next start the printer in Service Mode, turn on the printer while holding down the [Paper Source/Feeder Selection] button and [Information] button until Initializing appeared in the display. An "S" will appear in the upper right of the version display. Power down and do a normal Power On and the printer should do a normal initialization and came On Line.

Canon... | Answered on Jan 06, 2019


that indicates poor connection of the hard disk connection.
you have to remove and put back the disk and if the problem remains then you have to buy one from your local market and put it.
That might solve your problem

Canon... | Answered on Dec 24, 2018


I had the same problem and the answer was relatively simple: the head was not seated perfectly in place.

The left printing head of my IPF 8300 went bad and called for replacement (was popping an error requiring to reboot the printer and was almost 1000 days old), so I got a new head. When the new head was in, the machine entered the that replenishing ink spiral which first filled up the maintenance cartridge and then, after spending $100 to get a new MC, kept replenishing until one of my inks ran out and stopped with en error code. At that point I ordered 7 bottles of inks that were low and entered the service mode to clear the error and see what's going on. I ran nozzle check, and surprise, for the left head I just replaced printed nothing, completely blank! I put the old head back and the machine worked just fine so I called Canon to complain they sent me a bad head for $500 and they said not to worry, I have 1 year to get it replaced for free, but the problem is not the head but me not seating it properly. Too bad I wasted all that ink and a MC. To summarize, if the replenishing process takes more than 5-7 minutes after replacing the printing head, unplug the machine (will be only way to stop it) and restart in service mode (press power while holding down Load and Navigation buttons until the small S gets on the LCD) and print a nozzle check. If comes out blank for the new head, that is where the problem resides. Reseat the head and restart the printer. If problem persists Canon will replace it for free.

Canon iPF700... | Answered on Dec 19, 2018


1. unplug data cable
2. go to service mode

Canon... | Answered on Dec 12, 2018


Prepare for parts replacement
Call for service

Canon... | Answered on Nov 08, 2018


my printer suddenly stopped working and is showing the following error code 03130031-2F52. If anybody know how to fix it, please email me at [email protected] thank you.

Canon... | Answered on Nov 07, 2018


error 03800500-2f41 ipf 750model

Canon... | Answered on Oct 27, 2018


We have a Canon iPF810 plotter and to enter SERVICE MODE the machine has to be switched OFF. While the machine is off, hold down the sheet or roll feed button and the information button. Keep these pressed and switch the machine on, keeping the buttons pressed until you see an S in the top right-hand corner of the display, then let go of the buttons. You should now be in SERVICE MODE.

Canon... | Answered on Oct 18, 2018


hi, are you machine is use for long time ?? see may be is usage ink tank supply unit reach the counter count limit,may be need to reset it by use canon service tools.but this tool only got in canon service tecnician only. if usage no high look like is the main controller PCB fauly need to replace it,this part will cost high cause very expensive price to replace it.

Canon... | Answered on Jun 06, 2018


WHAT IS THE PROBLEM "cannon ipf 710 erro E161-403E"?

Canon... | Answered on Mar 14, 2018

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