Canon ZR - Recent Questions, Troubleshooting & Support

If it has indeed been dropped, then sadly it is probably beyond economic repair

Canon ZR70MC... | Answered on Sep 21, 2017

Have you plugged the right cables into the correct sockets ?

Canon ZR60 Mini... | Answered on Aug 03, 2017


As your camera only has analogue outputs, you will need to buy a video capture card for your PC, such as those made by Leadtek. As mentioned by Tela above, there are also external USB-connected devices that do the same job.

Make sure your PC exceeds the minimum spec or you may lose information during capture. I would recommend at least 1GHz processor.

Hope that helps.

Canon ZR40 Mini... | Answered on Jul 31, 2017

When the product is too old and there are no repair parts sitting in a warehouse isn't going to get repaired.

Canon ZR85 Mini... | Answered on Jul 29, 2017

Do you have the leads plugged in correctly ?

Canon ZR960 Mini... | Answered on Jul 04, 2017

Contact Canon service centre

Canon ZR800 Mini... | Answered on Jun 28, 2017

That is the pinch roller. If it does not press the tape against the capstan, then the tape will not pass the read/write heads. Replace it.

Canon ZR700 Mini... | Answered on Jun 25, 2017

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