Water Filters & Coolers - Recent Questions, Troubleshooting & Support

Are you sure that the unit didn't blow its circuit breaker in the new location?

Water Filters &... | Answered on Jul 10, 2018

First, I'm not a Earmark tech.
* Contact your water provider for service.

*** The following is for information only ***
* common problems with priming bottom loaders. Here are some vids to help; https://www.youtube.com/watch?v=_ZV36EQnj4A
* Set up (more technical); https://www.youtube.com/watch?v=239zY93bYrg

Aloha, ukeboy57

Water Filters &... | Answered on Jul 04, 2018



We started getting a blinking light... indicating the jug needed replacement... after installing a full jug. The unit would cycle, then the red blinking light would come back on. Upon careful inspection of the feed tube and lines, it was realized that the plastic line on the intake of the pump body had been inadvertently pulled out just slightly (presumably from jostling the jug around during replacement). I believe that this breaks the seal the unit requires for suction, and caused the fault. I simply pushed the (white) plastic line back into pump body and heard an audible 'click'. Unit works fine now. I hope this helps, as these units are not exactly cheap.

on Jun 09, 2018 | Primo Grills And Smokers Primo...

manualslib... did resonate with your model... (you will have to look here... https://www.manualslib.com/m/myl1032s-b.html Hope this does it for you...

Water Filters &... | Answered on May 02, 2018

Please share the make and model of your filter.

Water Filters &... | Answered on Mar 28, 2018

The noise is normal during regeneration and draining.
You can manually set the regen clock to a different time.

There are Noises in My Culligan Water Softener Regeneration System Hunker

Water Filters &... | Answered on Mar 28, 2018

Make sure you have enough water pressure for the dispenser. Most RO water filter systems require at least 40 PSI line pressure.

Water Filters &... | Answered on Mar 28, 2018

TFC membranes remove most of dissolved solids from your water and usually is the longest lasting filter cartridge in any ro system. When properly cared for, membranes in your hydrosense system can last 1 to 3 years.

Allowing chlorinated water to enter the membrane by not changing the carbon filters on time, allowing the system to freeze, accidentally running hot water through the system or allowing the membranes to dry out are the most common reason that will cause the membranes to prematurely fail.

You can easily test the membrane using a pocket TDS meter available at any local hardware store. After passing through the hydrosense system your water should have more than 90% of tds removed.
For example, if your tap water reads 100 ppm tds, after passing through the system it should read 10 ppm or less.
If the reading is higher, then replace all the membranes in the system along with pre-filter cartridges.

You can also check troubleshooting instructions below.
Troubleshooting RO Systems

Water Filters &... | Answered on Mar 22, 2018

Fixya does not sell Sunbeam disc thermostats.

Water Filters &... | Answered on Mar 14, 2018

Mark and unhook all the tubes from the filter. Take it out and place it on a table horizontally. This is all about correct leverage.

While holding the reverse osmosis system in one hand, slide the wrench into a canister and turn it counter-clockwise.
If this still does not work, you may have to soak the filter canisters (bottom housing part ONLY) in warm water with vinegar and try the steps above again.

How to change 10 RO Pre Filters

Water Filters &... | Answered on Mar 09, 2018

There might be a low pressure sensor inside the purologix system that is preventing the cooler from dispensing water. In that case you may need to install a booster pump to increase water pressure into the storage tank of the ro system.

Check if you installed the ice maker correctly as well.

Water Filters &... | Answered on Mar 09, 2018

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