Washing Machines - Page 8 - Recent Questions, Troubleshooting & Support


I could not find that code applied to a Samsung washer, only different mfgs. Contact with Samsung "Chat" states A02 is a communications error.

Recommend you check cable connections at the control board

Have you tried "smart care" app with this machine? Suggest try and see what it says is wrong.

Samsung Washing... | Answered on Mar 13, 2019


SADLY WE HAVE NO CRYSTAL BALL TO CHECK IT WITH .CALL A REPAIR SERVICE LOCAL TO YOU

Kenmore Washing... | Answered on Mar 13, 2019


The drain on the wall is called a Stand Pipe. It is designed to be higher than the washing machine so that you do not flood the building every time you do a load of wash. The Machine has a built-in pump to pump the water out of the machine when needed.
You will need to attach a washing machine drain hose to the machine. You should be able to find one at Lowes or Home Depot. https://www.lowes.com/pd/bosch-drain-hose-extension-kit-gray/1000024537?cm_mmc=shp-_-c-_-prd-_-app-_-google-_-pla-_-186-_-sosaccessories-_-1000024537-_-0&kpid&k_clickID=go_625713068_34614756550_111134534590_pla-261169297148_c_9027729&gclid=EAIaIQobChMIwc_2u8_-4AIV9x6tBh1fSA3fEAQYAyABEgJjjPD_BwE

General Washing... | Answered on Mar 13, 2019


Sounds like the unit is un-even or suspension arms are worn. Also it is possible you could be experiencing bearing failure.

Washing Machines | Answered on Mar 13, 2019


If the washer is making a loud noise the tub bearing might need to be replaced. This is a very involved repair and will require disassembling most of the washer and is time consuming. It also poses shock hazards. The manufacturer recommends that if possible the complete outer tub and bearing be replaced rather than attempting to replace just the bearing in the tub. If the bearing is bad the problem is going to get worse very quickly and so either the drum and bearing will need to be replaced or the washing machine.

Washing Machines | Answered on Mar 13, 2019


Thought I would comment in case others have this problem. Our series 5 has the exact same problem. It's caused by deterioration in the function of the gas spring that operates the soft-close, self-closing mechanism. The mechanism ends up in its closed position with the drawer open and prevents proper closure of the drawer. The sensor prevents the element from coming on. You can remove the drawer and flick the mechanism to its open position, but the problem will recur and a new gas spring is the long term solution.
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Miele Washing... | Answered on Mar 13, 2019


This is what i do i turn it off empty the water by taking pump hose out of tub than putting it into a bucket as low to floor so you get most of water out this is for a top loader once all water is out turn knob position to your normal wash take cloths out as this usually happens from over loading or spin unbalanced put cloths back in put hose in tub turn on from wall like nothing has happened and start washer again if its a front loader i will need to know as procedure is different good luck .

Indesit Washing... | Answered on Mar 13, 2019

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