Retail Supplies - Popular Questions, Answers, Tips & Manuals

If it seems too good to be true, likely - it is not true.

Retail Supplies | 797 views | 0 helpful votes

Check the printer for jammed paper. Otherwise have it checked by a dealer

Retail Supplies | 90 views | 0 helpful votes

Not a lot of info. Did it work before? Has it been programmed to work as a no sale button? Do you see an error or any other info on display? Do the other buttons work? It may have been programmed to work as a different function.

Retail Supplies | 98 views | 0 helpful votes

That's the special US and Canada model so as long as you have entered the correct state/ province that you live in, it should get it right. If you used to have add on tax but your state/ province changed, contact a dealer and they may have a new firmware to load into your machine or they can give you manual codes to adjust it.

Retail Supplies | 43 views | 1 helpful votes

If I remember correctly, the 420 allows clerk and cashier log on so try programming a clerk code. Make sure you don't program all of the clerks or cashiers or you may lock yourself out of programming. Just play with cashier or clerk 1 to test it. Otherwise, try printing out the cashier and clerk programs and it should show you what the current codes are

Retail Supplies | 66 views | 0 helpful votes

You don't do it at a dept level, you change it at the payment level.
Go into programming and choose key programming. Change the taxable status of the cash and other payment keys depending upon the desired status.

Retail Supplies | 224 views | 0 helpful votes

Hello, Kathleen -

The instructions for programming tax for the Casio PCR-T275 can be found in the full user manual. I can only think you do not have that.

This is the link to download the full user manual:
Note: You will need to have Adobe Acrobat Reader (free) installed.

The instructions begin on Page 17 of the manual. Page 2 of the manual gives a phone number which can be called for programming assistance.

Best wishes.

Retail Supplies | 88 views | 0 helpful votes

Hi. You use program line codes and layouts from the manual on Royals. I haven't worked on many of them but I can point you to the common sections in your manual to help you understand them. If you haven't got the diagrams, they are in the programming manual. There's one on the net if you need it

Royal Alpha... | 57 views | 0 helpful votes

Make sure you use the release button to clear the paper error. Otherwise, do a half clear

Retail Supplies | 89 views | 1 helpful votes

Those buttons have been programmed with a different status. You can select PLU or Sub-department when programming an item. Change those buttons to the opposite one. If you need a manual, this site has one -

Retail Supplies | 92 views | 0 helpful votes

See other answer. I need to know the error message. Is it showing a code number or message?

Royal Alpha... | 56 views | 0 helpful votes

hi Alan. Geller/Towa went out of business. There is a supplier that still supports them on the net. hope it helps

Retail Supplies | 63 views | 0 helpful votes

I've never seen C6. E6 means general operation error. Press clear and try again

Towa Retail... | 62 views | 0 helpful votes

If it opens the drawer when you press cash button, you have just accidentally renamed the button. It is still a payment button. Rename it to cash and it will be fine. If it rings up an item when you press cash instead of opening the drawer, you have set the NLU into the cash button position. go to keyboard programming and set the cash button back to that position.

Retail Supplies | 59 views | 0 helpful votes

Hi. if it just started to die out, it is usually the beeper (aka piezo buzzer) unit on the main circuit board that has failed. a technician can replace it for you. Otherwise, some models can have the beeper turned off in programming but someone must have changed programming if that is the case.

Retail Supplies | 50 views | 1 helpful votes

Common factory fault. look for damaged wiring in the back of the cash drawer (tray hits and scrapes wires causing short). The drawer circuit will have blown if the wires are bare. See a dealer

Retail Supplies | 53 views | 0 helpful votes

There are no health risks to pregnant women from going through a walk through metal detector or from operating the device that are currently known. These devices are well shielded and emit a low level of radiation that is safe and poses no health risks to a pregnant woman.

Retail Supplies | 102 views | 0 helpful votes

They were a complicated system. If it is closed, it usually means it is not connected to the other cash registers by the network cable or the other registers are turned off. Also, make sure a user has signed on with their secret code.
There are a large amount of manuals at checkout tech for this model if you want to try repairing it yourself. Your model will be a UP3300. See this page

Retail Supplies | 56 views | 0 helpful votes

You need to sign on with your PIN number. If you have forgotten your sign on code, you can program new clerk codes using the programming manual. If you need one, most are here

Retail Supplies | 41 views | 0 helpful votes

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