Retail Supplies - Popular Questions, Answers, Tips & Manuals


It means there is no program in the register. The battery may have failed if the machine is over 5 years. Have the battery checked and then program the register. The 900 series models are in this manual https://the-checkout-tech.com/manuals/cashregisters/Samsung_ER-920_ER-925_ER-940_ER-945_Operation_and_programming_manual.html

Retail Supplies | 134 views | 0 helpful votes


Common problem with the little rubbish printers in all the cheapest registers. The rack gear teeth break off in the printer. You normally throw the register in the bin at this point. Better to buy one with a thermal printer. They are much nicer to print with and they can print items and shop details.

Retail Supplies | 153 views | 0 helpful votes


You have probably changed the key feature accidentally while programming items.

Try turning key to program and press the 0 button, then cash, then subtotal.
Turn key back to reg and try it.

Retail Supplies | 113 views | 0 helpful votes


a repair website wouldnt know.

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If the paper path is definitely clear, it is usually due to a perished rubber feed roller or damaged gears. Normally, the whole printer gets replaced for this problem. Only worthwhile if the rest of the machine is in very good condition. The printer has a limited life since it is a low cost type.

Retail Supplies | 70 views | 0 helpful votes


Probably at their website . not on fixya

Retail Supplies | 78 views | 0 helpful votes


The REMOVE PRODUCT light blinking and beeping may be its way of telling you to remove a product it has delivered. If no product is evident, The blinking and beeping may be its way of telling you no product has delivered.

Retail Supplies | 108 views | 0 helpful votes


Printer failure. make sure it doesn't have paper stuck in it. If not, have it checked by a dealer.

Retail Supplies | 131 views | 0 helpful votes


Turn key to program mode.

0
CASH
SUBTOTAL

Then turn key back to REG mode and try it.

Retail Supplies | 180 views | 0 helpful votes


Hi. You have to use the special dealers manual which has engineers code to access programming. There is only one that I know of on the net at checkout tech
https://the-checkout-tech.com/manuals/cashregisters/Uniwell_DX-890_DX-895_DX-915_TX-870_TX-875_SX-700_SX-705_SX-800_SX-805_SX-7000_SX-7505_SX-8500_SX-8505_programming_manual.html

Uniwell Retail... | 66 views | 0 helpful votes


It is thermal paper it is in the wrong way around. If it is plain paper, you have a piece of paper stuck in the paper feed path, or on the print head itself. Manual says it is thermal paper. Make sure the platen is firmly latched down and the paper is the right way around.

Page 16 of the manual. Thermal paper, 58mm wide.
https://support.casio.com/en/manual/manualfile.php?cid=014003027

Retail Supplies | 131 views | 0 helpful votes


Could be printer failure if it shows dashes but you can try a full factory clear. Batteries are under a small cover by the paper rolls. Remove them. Unplug for about 5 mins. Turn key to program mode. Plug back in. Fit batteries. Note - you will need to program it again.

Retail Supplies | 120 views | 0 helpful votes


You have to create a MAC code on Casio registers and then type it in. It depends on region, currency type, memory usage etc. Casio don't give these out but you can use the table in the dealer manual to get one for your machine. If you don't have the dealer programming manual, you can get it online. These guys always have the real deal in my experience https://the-checkout-tech.com/manuals/cashregisters/Casio_TK-6000_TK-6500_TK-7000_TK-7500_TK-T500_CE-6000_etc_dealer_manual.html
Hope it helps.

Retail Supplies | 113 views | 0 helpful votes


Google (soundtech)(M850)(manual) without parens.

Retail Supplies | 138 views | 0 helpful votes


Google (casio)(CE-C6000)(manual) without parens OR contact Casio directly with your request.

Retail Supplies | 50 views | 0 helpful votes


Make sure the paper is the correct thermal paper, make sure it is not in wrong. The other things it could be is a bad print head, or the wrong printer driver depending on the system it is used in.

Retail Supplies | 43 views | 0 helpful votes

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