Refrigerators - Page 3 - Recent Questions, Troubleshooting & Support


Actually there are two drip trays on your model refrigerator. As your experiencing problems when the unit automatically defects, I am assuming that it's the pan located below the refrigerator.

The plastic pan is not really secured, although there may still be a shipping clip or tape holding it in place if it's never been removed before. After removing the lower front air grill, the pan simply lifts out of it containment guides. (Its mean to to be easily removable to be taken out periodically and cleaned).

However that doesn't solve the problem of overflowing. There really shouldn't be that much melted condensate filling the pan. Without knowing more, I would suspect that there may be an air leakage allowing outside, moist air to leak into the refrigerator/freezer and form more ice than what's normally expected. I would look for a door gasket not sealing completely.

Refrigerators | Answered 2 days ago


Samsung typically only releases certain error codes, reserving all others to service.

Try contacting Samsung services and they will walk you through the meaning of this code and if it needs a follow up vist by a service technician. Don't unplug the unit or try to clear the codes as the technician may need to run a history and see what other errors may have led up to this one.

https://www.samsung.com/us/support/service/

Samsung... | Answered 2 days ago


Turn the power off to the refrigerator and manually defrost the freezer until the freezer bis no longer cold and then replug the power cord
.APPLIANCE 911

Hotpoint... | Answered 3 days ago

Not finding what you are looking for?
Refrigerators Logo

172,531 questions posted

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Marvin
Marvin

Level 3 Expert

85020 Answers

Brad Brown

Level 3 Expert

18060 Answers

Gil Shultz

Level 3 Expert

3388 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...