Locks & Locksmithing - Recent Questions, Troubleshooting & Support


Hello, Amy -

If you have not already done so, I suggest you contact the Masterlock company regarding how to obtain the combination for your lock.

This is the link to the Masterlock homepage:
https://www.masterlock.com/

On the homepage, you should see a link to Service & Support near the top of the page. Click or tap on that link.

On the Service & Support page, you should see a link to Lost Combinations. Click or tap on that link.

On the Lost Combinations FAQs page,if your lock is an "old style" dial combination lock, first open the first question: Q: I've forgotten the combination to my standard dial combination lock. Follow the on-screen directions.

Look through the list of other FAQs and open any which are relevant to you and read the information provided.

Best wishes.

Master Lock... | Answered Yesterday


NOTE: The safe needs to be upright and right side up or the locking mechanism
won’t work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad –159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter “B” on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell sales@safewellsafe.com
\
Good luck

Locks &... | Answered 2 days ago


Not a clue . try the manufacturer

Locks &... | Answered on Oct 12, 2018


Called "handing" the lock (left-hand or right hand door hinges):
Remove the battery pack. Keep the door open.Hold down the "Lock" button on the exterior keypad and at the same time, insert the battery pack into the interior assembly. Keep holding down the lock button until you hear two beeps, which will take approximately 30 seconds. During that time, the Smartcode mechanism will automatically drive in and out several times to determine proper handing.Done!

There is an excellent installation & programming video where you can watch how to do this, and it also explains the features of the internal slide switches.

http://www.kwikset.com/Videos/Vitro/smartcode.aspx

Good luck!

Kwikset 909 ... | Answered on Oct 10, 2018


There is a small cam arm that can come loose and drop out of it's location, which jams the solenoid mechanism. There are a number of complaints that the newer keyless locks aren't as reliable as older products made by Schlage. I found a video showing this fault and how to fix it but I would consider this a temporary fix -


Schlage B365 lock deadbolt problem

(I would add a light grease like white lithium to moving parts during reassembly to reduce wear)

Schlage Locks &... | Answered on Oct 09, 2018


There is no default, there are a number of words. Just crack it, see the videos.

open four dial Wordlock padlock Google Search

Locks &... | Answered on Oct 06, 2018


You can not. But the company might be able to narrow down the range of possibilities, or offer some advice?

Locks &... | Answered on Oct 05, 2018


Sometimes the manufacturer can give you the combination if you have the serial number.

Locks &... | Answered on Oct 02, 2018


TSA003 is just a reference to the Transport Security Agency over ride key to open that lock, it is not a make.

This links offers advice how to reset, but yours sounds broken or misaligned.

TSA003 lock is open and stuck Google Search

Locks &... | Answered on Sep 23, 2018

Not finding what you are looking for?
Locks & Locksmithing Logo

5,480 questions posted

Ask a Question

Usually answered in minutes!

Top Locks & Locksmithing Experts

ray gallant

Level 3 Expert

53224 Answers

Brad Brown

Level 3 Expert

17490 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

22503 Answers

Are you a Lock and Locksmithing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...