Grilling - Recent Questions, Troubleshooting & Support


did you refit the connection to the gas bottle as there could be dirt under the taper or the "O" ring could be missing

Weber Grilling | Answered Yesterday


ok so dont eat the meat...simple

Grilling | Answered 2 days ago


If you can still raise it manually, it probably needs new hydraulic struts. Mine actually never worked from new, and I am taking mine apart today to fix it. I will let you know what the part number is of the strut.

Thermos Grill2Go... | Answered 2 days ago


I hade the same problem! the new propane bottles the valve inside where it screws in it wont open
all the way?.

Char-Broil... | Answered 2 days ago


Clean the spark electrode gap may be to big for spark to jump across to light pilot You will smell gas that fast as it is coming out of the pilot .

Grilling | Answered 2 days ago


Sorry we have no way to look that info up for you.

Grilling | Answered on Jun 19, 2017


it depends on what type grill you have. Gas requires that you have a full tank , TURNED on . then if it has an ignitor you press that button after turning on the burner control .

Grilling | Answered on Jun 18, 2017


Try running an extension cord from inside the house and running it for 2 hours. Then it should work on outside grounded outlets in garage and such. The elements get moisture when new and this drys them out.

Cookshack SM009... | Answered on Jun 14, 2017


Clean the burner injectors , Check burner pressure. may be to low causing soot . Lack of air or low pressure can cause soot .

Masterbuilt... | Answered on Jun 13, 2017


depends on your heat source.might be 1 hour or 4 hours .

Grilling | Answered on Jun 12, 2017

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