GPS - Page 2 - Recent Questions, Troubleshooting & Support
How do i fix a rand McNally tdk 500 gps that won't turn on
Have you plugged the device in using the wall and\or vehicle charger? When plugged in does the charge indicator light come on? If the charge light does not come on the then device is not getting power. The USB port could have malfunctioned but it can be repaired.
If the charge light is coming on then the device should power on using the power button or by resetting it using the reset button on the back of the device.
My suggestion is to call Rand McNally technical support. An engineer can perform a more in depth diagnostics and provide a solution.
Rand Mcnally TND...
on Sep 14, 2018
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