Apricorn Computers & Internet - Recent Questions, Troubleshooting & Support

talk to the vendor or buy a new one

What are the details of the problem? What does the provider say to do? When did this happen?

This is why I never recommend using password protected file systems...if you forget the password you are screwed and almost no one can retrieve the password from you because even it's storage is encrypted. Sadly, I therefore must suggest that you just kiss the data on the drive "good-bye!"

say exactly what it is, Apricon, what model?is it internal or external HDD?

USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem. Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps. b>

So, when you plug it into your WIndows XP machine, does it show up in "My computer"? No? Try this,Turn the computer off without the external hard drive being plugged in.plug the external hard drive in a usb port, power up, the systems post boot up will find the drive and inform windows what hardware is installed.When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked.If needed,you can download it and scan your hard drive to preview whether your files can be recovered.BTW, you can get it from Data Recovery for Mac OS XData Recovery for Windows OS

try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.http://www.asoftech.com/adr/

not sure exactly what you are referring to there are ways of cloning an entire disk to another disk or copy the contents of a hard drive to another hard drive

How to Copy Contents of One Hard Drive to Another

There can be several reasons for needing to copy data from one hard drive to another; for instance, if you are migrating data to a new computer or hard drive or if you just want to make sure you have a working backup.

The simplest method is to just drag and drop the contents from one hard drive to the other. But this method will not work well for copying complicated things like operating systems.

To do that, you need to use a hard-drive cloning program.

The cloning program will copy your old hard, in its entirety, to your new hard drive.

Connect both drives to your computer.

This can be done by installing them both inside the tower or by connecting them via USB external enclosures.

Open your operating system's file explorer utility. Select the hard drive you wish to copy. Highlight all of the contents of the hard drive.

Drag and drop the highlighted files to your back up hard drive.

Allow the files to copy over to the new drive. Depending on the amount of data you are copying, the process could take a couple of hours.

Clone the Hard Drive

Download and install one of the many programs that will allow you to clone a hard drive. Cloning a drive makes an exact copy of the drive on your new drive.

It's the only way to accurately back up operating systems, as none of the data is rearranged at all during the cloning process.

Connect both drives to your computer, either by installing them or connecting them via USB external enclosures.

Open your cloning program. Select the "Clone Disk" function.

Choose the drive you wish to clone and the destination drive for the data and start the program.

Do not do anything else on your computer while the drive is being cloned, as it will change the data on the drive and disrupt the process.

Cloning a drive can take a few hours.

Once it is done, you will have an identical copy of the old drive on your new drive.

hope this helps

http://download.cnet.com/easeus-disk-copy-home/3000-2242_4-10867157.html

Copy and backup hard disks and partitions sector to sector. freeware

http://download.cnet.com/easeus-todo-backup-free/3000-2242_4-10964460.htmlBack up and restore photos, music, videos, documents, hard disk and partition.freeware

How to Copy My Operating System to a New Hard Drive

Install the new hard drive into the computer.

Power down the computer completely.

Remove the power cords, the monitor and any peripheral devices.

Unscrew, pop off or slide off the computer case.

Touch the computer chassis

Connect the appropriate cables to the back of the hard drive.

SATA drives take a SATA power cable; IDE (ATA) drives take a power cable and ribbon cable.

If you are unsure of what type of drive you have, consult your manual.

Slide the new drive into an available drive bay, then screw the drive into place.

Make sure all of the cables are secure, then put the case back on the computer.

Connect the power cords, the monitor, and any necessary peripherals.

Power on the computer.

Format and configure the drive as per detailed in the drive's manual.

This process will vary from manufacturer to manufacturer.

Boot to the main drive (the drive with the OS on it).

Download and install a disk cloning software

http://www.downloadcollection.com/lazesoft_disk_image___clone_home.htm

http://download.cnet.com/miniaide-fat32-formatter/3000-2094_4-75701815.html

both freeware

Select your "Source" drive, as well as any partitions.

Your source drive is the drive containing the OS you want to copy.

Check the hard drive data located to verify that you are selecting the appropriate drive.

Select the "Destination" drive, as well as any partitions.

Your destination drive is where your source drive's files will be copied to.

Click "Next." Confirm that your selections are correct. Click "Next" again.

Review the task summary.

If everything is correct, click "Run Now."

Allow the disk cloning software to perform the cloning process.

Do not turn off the computer during this process.

When the cloning process has completed, right-click "Start," then click "Explorer."

Click the destination drive and make sure all of the files have properly transferred over.

hope this helps

Yes you can place the hard drive into an USB hard drive case. Replacing the faulty fan is easier.

Yes you can place the hard drive into an USB hard drive case.Replacing the faulty fan is easier.

This guy may be able to help and works off of donations.

http://FreeDataRecovery.us

Check the drive properties in Computer Management / Disk Management.
Often a drive letter will be set to use the same drive letter as another drive already in use by the system.
Try using "Change drive letter" and set it to some other value.