Apple Apps - Recent Questions, Troubleshooting & Support

Connect to iTunes and transfer them.

Apple iPhone... | Answered on Sep 23, 2017

ITunes cant do this, how many songs do you need to transfer? this app can transfer songs from IOS devices to pc, but it's only free for first 100 files transfer: Leawo iTransfer

Apple iPhone... | Answered on Sep 05, 2017


What's FairPlay DRM & How to remove them from iTunes videos?

There are varieties of leading commercial digital management rights existing in popular digital content in the market, such as Google Widevine DRM, Adobe Primetime, and FairPlay DRM on iTunes, which are used by manufacturers, publishers, copyright holders to avoid unlicensed sharing. Since iTunes has been one of biggest online digital stores, Apple's FairPlay system is the most widespread. If you often use iTunes to organize and control digital files, you will meet some impediment to make a full use of your iTunes content, legally purchased and rented iTunes content, such as iTunes movies, TV episodes, Apple Music, Extras, iBook, etc., which are viewed as high quality compared to other media content sources. The reason caused this result is exactly that iTunes files are encrypted by Apple's digital rights management system. Developed by Apple Inc, FairPlay DRM is applied to prevent ******* copy of the iTunes contents but it may restrict the ways that legal users enjoy them. With the purpose of stripping the annoying DRM protection from iTunes digital media files, here, in this article, you get more detailed information of FairPlay DRM and discover a great solution to enjoy your iTunes movies freely.

What is FairPlay DRM

Created by Apple, FairPlay is one of the leading commercial digital rights management systems. By adding this kind of DRM, the majority of the iTunes Media files are encrypted. As a result they can't be copied to other devices for playback and can only be played via the authorized Apple devices such as iPhone, iPod, iPad, Apple TV and computers etc. Also, it limits you to authorize the files to no more than 5 devices. This may help to protect the copyright somehow, however, it is not perfect as it also limits the purchased legal users from taking full control of the videos easily.

How Does FairPlay DRM Work

In general, FairPlay DRM can not only encrypts common Media Files to DRM-ed files but also manage every files to play on less than 5 devices in total. To achieve this goal, it requires a DRM server. When you purchased an iTunes media file, it will generate one public key and one user key to the purchased media file and another user key to the DRM server. The public key is used to prevent the media file from editing or modified. The user key is used to unlock the files when you try to play it for the first time and it can help you authorize the video to play on other devices. The FairPlay protected files can only be played on the authorized devices through iTunes.

How to Remove FairPlay DRM from iTunes Digital Media Files

If you also tried of the DRM restriction, now it is time to get rid of them. As long as you have the right FairPlay DRM removal Converters, you can remove DRM from various kinds of media files easily. The processes to remove DRM from iTunes videos, audiobooks, Apple Music, iBooks are more or less the same, but please note that different software support different media files.
Taken iTunes videos as example, they are known as protected M4V videos which is an MPEG-4 container file with AAC audio codec etc. There are several types of videos including iTunes movies, TV shows, Extras. If you find any iTunes videos you like, you can either purchase or rent the videos. And then, you can find one of the smart iTunes M4V converters, such as DRamre iTunes DRM Removal (, to remove DRM from iTunes videos with 1-2-3 steps. Add special DRM movies to this software by click the "+" button directly or via drag&drop action directly. Choose the output format as Lossless MP4, and then click the "Convert" button to start the conversion. Now, you can get the converted DRM-free files, which are able to enjoy and share iTunes videos at any time no matter where you are.

on Aug 02, 2017 | iPhone Apps

If you remember you apple ID (email address you used to get your apple account) you can go to the website and have them reset your password. They will email you a link to reset it. You won't be able to retrieve it, only reset it and create a new one.

Apple Store | Answered on Dec 27, 2016

update your ios on your phone? update the app via the app store. Apple Pages for iOS

Apple Pages | Answered on Dec 24, 2016

I thing.....we can't add games.....iam also using this model....enjoy games which is already installed which include: brick,music quiz,parachute and solitaire......

Apple iPhone... | Answered on Dec 15, 2016

Hi, Hold down on the app and they will start to "wobble" with an x in the top left of the app icon. touch that and it will be deleted.

Apple iPhone... | Answered on Dec 15, 2016

You need a computer with itunes to do this, currently there is no way of getting around this for a stock device.

Apple iPhone... | Answered on Dec 14, 2016

I don't know of any app but you can go to:

Settings -> General -> Auto-Lock -> 1 Minute

This way your screen will turn off after 1 minute of inactivity. If you are jailbroken, you can download SBSettings from Cydia and then go into the Activator app and go to:

Anywhere -> Home Button -> Short Hold -> Lock Device

This make it so that when you hold the Home Button for just longer than a standard press, it will lock your device!

Hope that helped!

Apple iPhone... | Answered on Sep 24, 2016

Hi, go to your iPhone settings, then videos, then turn on closed captioning!

Apple Netflix... | Answered on Aug 06, 2015

If you want a flash player for your iOS device you need to jailbreak it.

when you have jailbroken your iOS device go into cydia add: to sources and search for frash (frash is the flash player for the iOS devices)
then download it, and you will be able to view flash on your iOS device

Apple iPhone... | Answered on Aug 04, 2015

After the latest updates, smurf village currently has 35 levels, with 36 and possibly 37 to be added on the next update.

Apple iPhone... | Answered on May 20, 2015

To reset your password,visit this page:

Apple Netflix... | Answered on May 20, 2015

Please try this support page: Netflix App Error 1016

Apple Netflix... | Answered on Jan 27, 2015


You can go to this link if you don't remember you apple id password:

My Apple ID

Here is a video on how to reset your password:

Apple iPhone... | Answered on Jan 14, 2015


You can use iTunes to back up your iPhone. In this manner you can always go back to restore your device if you factory reset your iPhone. If you don't have the iTunes on your computer here is the link where you can download it.

Apple iTunes Download iTunes Now

Here is the video also on how to back up your iPhone using the iTunes:

Apple iPhone... | Answered on Jan 14, 2015

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