Apex Digital Logo

Apex Digital Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 174 Products
  • 2K Answers
  • 212K Views

When I bought this at Target on black Friday, I did not realize the remote was missing. I had a spare universal laying around. Went online for codes and found nothing but codes that didn't work. Bought a low-end one at Target (who refused to give me one after the TV's sold out, said all I could get was a refund but I got a GREAT price on it and didn't want to spend another 150 to replace it.) Low-end remote did not work, returned it and bought a 70 dollar remote and that didn't work either. Got fed up and called Apex, who jerked me around twice before finally telling me there is a special number if you buy it at Target. Called them and they said fax the receipt and serial number and they would mail me a new one. Did this TWICE and never got a remote, called and demanded a supervisor and explained the situation, he ask my name and info and within 5 minutes I had a conformation email with a tracking number. The aim sucks, but it's not the TV, it's the signal on the remote being weak. The supervisor told me there is only 1 universal remote they know of that works with the TV since it is so new. His name is Marcus Chan and his email is acctemp@apexdigitalinc.com
Hope this helps!!!

Apex Digital... | Answered on Mar 04, 2019


I would try 'waking up' the remote-Take the batteries out,press each button once then put the batteries back in.See if that works.

Apex Digital... | Answered on Feb 11, 2019


what can my customer do to get his remote to work? red light on but no green light.

Apex Digital... | Answered on Jan 24, 2019


Apex TVs have parental locks that allow you to block certain programs based on
their rating. When this feature is no longer needed and you want your TV to display all programming no matter its rating, you must unlock your TV. Unlocking your Apex TV is done completely from your remote control and does not require any tools. The process takes less than 5 minutes.
• Press the "Menu" button on the remote control and use the arrow buttons to scroll down to the "Parental Guide" option, then press the "Enter" button.
Type in the default parental code "6688" if you have not set your own code. If you have set your own code, type it in. If you set your own code and forgot it, override it by using "6688."
Use the arrow keys to switch the parental lock to "OFF." This allows all programs to be viewed no matter the rating. Press the "Exit" button on the remote and start watching all your channels.

Apex Digital... | Answered on Aug 01, 2018


I would reccomend the following: Press and hold in the "display" button on the remote for about 5 seconds.
This worked for me
Thank you, Regards

Apex Digital... | Answered on Jun 28, 2018


Check the settings of both the device you are playing back and also the receiver. It could be the wrong type of audio selected, or just not switched on.

Apex Digital... | Answered on Jun 05, 2018


Hello

Universal remote code for Apex are:-
o516 0214 0216 0215 0401

Direct Code Entry
  1. Press and hold the SETUP button until the red indicator stays on, then release the SETUP button.
  2. Press and release the desired Mode button (TV, VCR, etc.). The red indicator blinks, then stays lit.
  3. Enter the 4 digit code from the code tables. Note: after a valid code entry, the red indicator turns off. For an invalid code, the red indicator flashes.
  4. With your device on, press CHANNEL UP. If the device responds, no further programming is required. Note: If some buttons do not operate your device, try one of the other codes for your brand. OK.


Apex Digital... | Answered on May 06, 2018


I have a problem whith TV, LCD :APEX , model:LD3288M serie:11361580239 ,, i need the tuner activation (ATSC), code for the channel,, please help me, my e-mail : moril_23@yahoo.com

Apex Digital... | Answered on Apr 05, 2018


Failing power supply

Apex Digital... | Answered on Mar 11, 2018

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Apex Digital Experts

Marvin
Marvin

Level 3 Expert

85020 Answers

ray gallant
ray gallant

Level 3 Expert

63373 Answers

Brett Duxbury
Brett Duxbury

Level 3 Expert

4290 Answers

Are you an Apex Digital Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...