Alps Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


There are NO Windows 7 drivers for the ALPS MD printer. I've read that you can run an XP virtual mode on Win7 that allows you to use the printer. If you are comfortable tweaking the OS, it's a workable option. I picked-up an old (and cheap) laptop on Craigslist and printed my decals from there.

Alps MD 1000... | Answered on Mar 13, 2018


CR errors are tough. You might have a "parts" machine now.

Alps MD 5000... | Answered on Jan 27, 2018


Take a look at the Yahoo ALPS Group. They have a lot of documentation in the files section.

Alps MD 1000... | Answered on Jan 21, 2015


That is a low band printed count for any ALPS printer.

Alps MD 1000... | Answered on Jan 21, 2015


Wow.... last made in 22007 according to the ALPS USA website. From what I read, it should be a dynamyte printer. Several things to consider.....
1) how long has it been since you thoroughly cleaned the machine... or spent the$$ to have maintainance done on it. 6 years of use and rubber rollers get slippy, paper feed mechanisms need cleaned and resurfaced (this isgeneric info.... i never have worked with an alps)
2) this is a dye "sublimation" printer whose print mechanism moves the sheet through the mechanism 4 times (one for each color) so check and see if there is buildup of dry print medium or lint--paper dust blocking. (Airblast first, then clean with one of those long wood stick q tims. Dipped in alcohol.
3) check your printer drived ssset-up. Some printers can be set to greyscale only. reload your driver. I believe I saw a link saying drivers can be had at driver.com (or was it drivers?)
Also, frim 2007 may not be compatable with win 8. Or win 7. Probably will work with good ol windows xp. Put a good firewall on XP and limit it to only allowing printer calls assigned to whatever port.

Good luck
Sam

Alps MD 1300... | Answered on Nov 27, 2014


Can you provide more details about the problem? Will the printer print a self test page? What OS, computer, and cable connection are you using? The ALPS printers were designed to work with Windows 95 using a serial port internal to the motherboard. There is a driver that supports a USB port and Windows XP available. XP will automatically install the MS driver using the plug and play feature. The MS driver is useless and it shouldn't be used, but XP will default to it. Don't delete this driver, but rename. There are no native drivers for Windows 7 or higher.

Alps MD 1000... | Answered on Jul 24, 2014


Have you tried to install one of the colour cartridges in to the black slot and just do a mono print. The only problem then is that the colour cartridge could become contaminated, so only do this if you don't want to spend out for a new black cartridge. I know that on some printers you can do this. I have not had much to do with ALPS printers.

So I wish you all the luck.

Alps MD 1000... | Answered on May 22, 2014

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