Questions & Answers for: thread machine Garment Steamers & Presses

My Mr Steam is 3 years old. When I turn the unit on, after heating up the unit spits out boiling hot water from the steam head! Help! I called Mr. Steam and they sent me a part that looks like a white

...machine thread keeps going into the bobbin and get stuck the needle stops and I have to turn of the machine and pull the thread away from the bobbin. tighten the needle thread tension up as it sound ...