The backlight on my LCD screen on my tmobile sidekick 2008 stopped working. The phone still works in...
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The backlight on my LCD screen on my tmobile sidekick 2008 stopped working. The phone still works in everyway, except the keypad doesn't light up, and I can hardly see anything on the screen because of this. I've read that I might need a new LCD screen. Is this the only possibilty or are there other potential ways to fix this issue, depending on the cause? It's been this way for months now and I've been using one of my 7 old razr's and not the sidekick because I couldn't afford a new phone, and don't have a warranty on it. At this point I'm about to give up because my razr has stopped working as well, as they always seem to do! Any information would be greatly appreciated.
I am a very unhappy customer due to T-Mobile poor service. First I would like to start with the free...
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I am a very unhappy customer due to T-Mobile poor service. First I would like to start with the free airline flights, servers being down. Searching error messages on my phone, and replacement of my cell phone. I never was able to utilize the free flight promotion due to scam. That was not true T-Mobile did that to get their customers to sign up for 2 years or renew for 2 more years. Secondly, T-Mobile never call their customers to alert them of a problem and never just give you credit for that down time which T-Mobile knows about on their end (server). Thirdly, I replaced two side kick hone and was charged a $100.00 fee for one of the phone being unwarranted, so that?s what T-Mobile told me after the fact of telling me everything was okay with the two returned phones. I paid my bill and swallowed it all. However, that was not fair and my money today is very short due to economic times. I them replaced my Motorola phone and I received the package and never received the phone, called T-Mobile to let them know. I contacted toile again and they said the phone was delivered and that?s it. Why did T-Mobile just send me another phone? When at first the color phone they should have sent me was orange not canary color. But I did not complain. But now I am tired of customer representatives not going beyond their line of duty to satisfy their customers. I am not talking about all of T-Mobiles representatives. Yesterday I was watching the news and T-Mobile was on the news about their servers going out and customers can not use their phones. So this is why I decided to write this complaint and voice my opinion. My name is Deborah DaCosta and my cell numvber is 917-459-7149. Sincerely your, Deborah DaCosta
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