"Stannis was completely right about this issue and there being an extended warranty on the dv 9000" , .... you mentioned an extended warranty web site but did not post in within the message can you share the website you were revering to?
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I have seen a large number of HP DV series laptops come through our service bay in the last year or so. There has been a larger than normal failure rate on these machines. This is such an issue with HP that they extended the original warranty by 12 months. I would suggest you go to the website below and check to see if your machine is one of the units under their Extended Service Plan.
I have had very good luck talking with HP support about this issue. If it is under their warranty, they require you to ship the laptop to them for service. They pay for shipping both ways. *Backup data before you send it away*.
If, however, this machine is not under their extended warranty, I suggest you start by removing all peripherals. This includes optical drive, hard drive and RAM. Install one stick of known working RAM and try to power up system. If you get a post then there is an issue with the stick of RAM. If you get no post, try the same RAM stick in the other memory bank. If you do not get a POST then most likey there is an issue with the motherboard. At that point you look online for the cost of a replacement motherboard. It might be in your best interest to replace the laptop at that point as the cost of the motherboard and labour to replace it usually exceeds the value of the laptop.
I've ran into that defect repairing these laptops and its a crappy motherboard issue, my wife daughter bought her pavilion dv 9000 over and i put my wireless card that was working in hers and it wouldn't even see that one.
The motherboards are junk and all HP is doing is replacing it with updated ones that doesn't have that problem with the faulty wireless card slot.
Contact HP. There are known issues with the DV line of laptops. They die......seriously. Ask them if the problem qualifies your laptop for a "one time warranty enhancement". They might just fix it free as there are known problems with the DV series.
Hope this helps! Post a comment if not and I'll see if I can help.
Hi, In most cases the lines across can be sorted out either by updating the BIOS or reinstalling the graphic drivers. Now if you payed for extended warranty and HP are refusing to help you then of course they are in breach of their contract and you can bring a law suit against them especially if it is the BIOS chip as this IS covered by the warranty because the chip is hardware. Software however is not covered by warranty which i bet HP are trying to angle on. You have every right to demand your money back if HP are not keeping to their end of the agreement.
I would like to ask you if you have purchased an Extended Service Plan cause your laptop has a warranty of 1yr from the day of purchase.... so you need to contact HP and purchase a new Processor and Motherboard.... After that you can purchase 1yr Phone Support and 1 Hardware Support, If you have any problems with the system after that HP will replace the parts for you FOC cause you have the Hardware Support and incase if you are going to buy a new Notebook, plz go ahead and purchase 3 yrs Extended Warranty cause at any point of time if you have a problem HPwill be more than happy to send you parts in replacement for Faulty parts on your notebook