Question about T-Mobile Dash Smartphone

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Battery? my t mobile dash goes dead all the time and it's fully charged. Do you think it's the battery or something else? i use a razor charger to charge it

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  • bkatl Sep 04, 2008

    ive had the same problem, but ive used all different kinds of chargers and got a new battery and it still does it. any help would be good

  • Anonymous Sep 10, 2008

    same problem. however, when i turn it back on sometimes the battery is still charged, sometimes it is not. there does not seem to be any rhyme or reason to this. very frustrating. tmobile recommended a new battery but i am skeptical.

  • Anonymous Sep 11, 2008

    So if we have this same problem of the Dash turning off completely during phone calls and we have used the t-mobile car charger or some other charger we are stuck with a useless phone?

  • ealanjones Sep 15, 2008

    My phone just starting going dead as well. I know the battery has charge to it because I will start it up and it has 3 bars of life.


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If you have your wi-fi running all the time and if its constantly searching for wifi service it wil eat up your battery in like 5-6 hours, and make sure you use ONLY t-mobile dash charger, it does make differance,

Posted on Sep 09, 2008

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My htc wont open and when i connect charger, led light goes red what happen?

Maybe your battery is dead and will not charge. Normally when you connect the charger the led must become orange after a few seconds and green when the battery is fully charged. If it stays red the battery is not charging.

Jan 24, 2010 | HTC Touch Dual Slider Smartphone


Hi, I would like some help reg, the T-Mobile MDA charging. I got 2 batteries, 1...

Your battery has been depleted past a chargable state.  This is a due to a bad design in the phone that doesn't monitor the battery power state well enough.  It actually allows the battery to be taken under the minimum amount needed to recharge the battery. 

You can fix this, but do so at your own risk.

You can simply purchase a new battery, that will work, just been sure not to let it deplete the battery totally anymore.

Now, on to the fix

-Take out the battery.
-Get any usb cable you can find sitting around. (any usb wire will do, an old printer cable, anything with a usb end that can plug into your computer)
-cut one end of the plug off. You need to leave the side on that connects to your computer. Cut off the side that plugs into a device (printer, camera, web cam, etc)
-Strip the rubber off the wire and expose the wires inside.
-Separate the wires from each other. You will only be using the BLACK and RED wires.
-strip the very end of the black and red wires carefully using a wire cutter exposing the metal wire inside the red and black covering.
-Plug in your home made battery charger to your computer. Careful not to touch any exposed metal, as it will give you a small shock.

-now carefully hold the black wire to the negative terminal on the battery (it should be noted with a black circle with a - in the middle). Then touch the red wire to the positive terminal (it will be noted with a red circle with a + in the middle).

Hold the 2 wires there for 20 seconds. Then quickly plug the battery back into the phone, and then plug it into a regular charger. Give it little bit of time, if you've done everything correctly the charge light should come on.

I had to repeat the last step again to get the light to turn on indicating it was charging.

You must not hold the wires to the battery for too long, 20 seconds should do it. You can overload a battery with this trick and actually make it explode if you hold it there too long. You are well within the few minutes needed to detonate the battery due to overcharging by sticking very strictly to 20 seconds.

Just be careful and you'll be fine.

One you get a charge light give it a few minutes in the off position, then try powering up the device and keep it plugged in until you get 100% charge.

Good luck,


on Jan 08, 2008 | T-Mobile MDA

1 Answer

T-mobile dash turns off at random times

had the same issue, its most likely the battery. i've read if you're not using the right charger designed specifically for the HTC Dash, then whatever charger you're using can overcharge and eventually kill your battery. I bought an all new battery off ebay for 12 bucks and ordered a new charger for another 10, solved my problem right away.

Mar 29, 2009 | T-Mobile Dash Smartphone

1 Answer

Dash phone battery won't charge using 3 different chargers

T-Mobile Dash charger input not recognizing it is plugged into charger. Tried 3 chargers...

Nov 01, 2008 | T-Mobile Dash Smartphone

1 Answer

Low batt

Hi car3r0,

You're correct. It doesn't sounds like the Dash is charging. At the very least, it doesn't sound like the Dash is charging properly. If you've got a T-Mobile store near by, you might want to stop by and see what they have to say.

(Note: the Dash battery has a tendency to go bad after about 12-14 months, so it may be as simple as a battery replacement. Worst case scenario, it could be a dead charging port on the device.)

Let us know how things go!

Aug 12, 2008 | T-Mobile Dash Smartphone

1 Answer

Hi:) if you could please take a min to help me it would be great!

i used to have a razor too.

the slot ur puttin it in is not the charger. its the usb port.

u need to buy a charger for it.

it goes in the small and roung slot on the left

hope that helped :)

Jun 28, 2008 | T-Mobile Sidekick II

1 Answer

Dash standby has a maximum of 12 hours

Are you using the factory charger? If you use after market chargers you could basically blow the battery.

Thats kinda what it sounds like.

May 04, 2008 | T-Mobile Dash Smartphone

2 Answers

I have a T-Mobile dash and cannot get it to charge.

Do you have other phones or chargers? Most Motorola cell phone chargers will fit the dash as will some digital camera chargers.

Apr 07, 2008 | T-Mobile Dash Smartphone

6 Answers

Battery won t charge or operate phone Problem - T-Mobile MDA Compact Smartphone

Okay, I searched and searched until I found a solution that worked for me. I tried the USB thing, I got my phone to turn on once, but never to charge. Here's what I did:

(Do this at your own risk)
I zapped my battery with a 9v battery. One wire on each terminal and then held it to the MDA battery (positive to positive, negative to negative) for about three seconds. I did this about five times. (Don't let the wires touch while they are connected to the 9v battery.) I IMMEDIATELY plugged my phone into a wall charger, NOT my computer (The computer wouldn't charge my phone). As soon as it was connected to the wall charger, I turned it on. After starting up, the orange light came on, and it started charging. I was skeptical about this solution at first, but trying everything else I resolved to do this and then if it didn't work buy a new battery, but it worked and my MDA is charging as I'm typing. The original ideal came from a post on the xda-developers website by dew1989. I added the additional steps that got my battery charging again. I hope this helps!

Dec 04, 2007 | T-Mobile MDA Compact Smartphone

25 Answers

Dash turns off randomly

I bought one of the intermittantly shutting off phones off ebay to see if I could fix it. I have reflashed it to wm6.1 and it still exhibits the same problems as it did on wm5 of shutting off especially during use of wifi.

So its not the operating system.

I've read that you guys are getting phones and new batteries with same problems but I see that you all have mixed the old battery with new phone or new phone with old battery, and some with new battery have not had any porblems since in old phone.

So its not the phone.

I've read several times that oem batteries seems to be all bad and that non-oem batteries have solved the problem many times, but not all the time.

So its not the battery.

Many people have said that battery is reporting a false charge but that you know that the battery is charged or not because its been charging.

So its not the charger

The Fix!! (by deduction)

Purchase a non-oem battery, and reflash the rom and charge it up, that should solve the problem. My guess is that the old battery is screwing up the charge indicator on the operating system, and when new non-oem battery installed it tends to stop charging before its complete causing the new battery never to fully charge and purpetuating the problem. I've not tried this yet, but I have a non-oem battery on the way and a fresh wm6.1 rom ready to load. I'm pretty sure this will work because the phone functions perfectly on the wall charger.

Nov 27, 2007 | T-Mobile Dash Smartphone

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