Question about GE GTS20ICNCC / GTS20ICNWW Top Freezer Refrigerator
I have water under the veggie bins in my GE top freezer fridge TBX21MAXFRWW. I guess it is a clogged drain tube--how do I find the ****** to unclog it??
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Posted on Jan 02, 2017
Defrosters are commonly controlled by a primitive timer and this may have a 'dry' and a 'wet' (humid) climate setting that will cause the defroster to cycle generally every 12 or 24 hours.
If set wrong (by accident or on purpose), it can allow too much frost to accumulate before attempting to defrost.
This can cause a gradual buildup of ice.
Also the heating element for the freezer may have failed open so it never heats at all. The connections that need to be checked are often buried between the in- and outside walls.
The timer is probably still OK since you apparently aren't having a problem on the refrigerator side.
Posted on Jun 10, 2008
If you clear the drain, the water will not fill up again. (try hot, but not boiling, water, forced into the drain hole with a turkey baster) When drain is clear, water will run into the drain pan located near the compressor. The fan will cause that water to evaporate.
Posted on Jun 07, 2009
I had the same problem. The drain tube is located below the pan below the fins at the rear of your freezer. The drain tube has a trap (s-shaped curve) to prevent air flow out of the freezer. The problem is that water gets in this tube and freezes. I took the sheet metal cover off the back, got a turkey baster and flexible tube, and continuously flushed hot water (after the freezer had been turned off around an hour to thaw). Eventually the plug gave way.
Posted on Jul 16, 2009
Hi and welcome to FixYa. I am Kelly.
The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.
After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.
Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.
Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.
If at that time you need more assistance just respond here and an expert will help you.
Thanks for using FixYa.
Posted on May 27, 2010
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