When something is printed off the machine, the first quarter of the page is fine, dark crisp and complete. By the time the 15 line is printed it's starting to fade on the left hand side and then the rest of the page doestn' print at all.
I've run a alignment and a cleaning of the heads from the machines troubleshooting pages. Thanks.
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Open the printer driver setup window Select the manual color adjustment (or if already in manual and it had initially been printing fine, you may opt to select Auto) On the Main tab, select Manual for Color/Intensity, and click Set.... The Manual Color Adjustment dialog box opens. Specify the brightness
Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the settings preview on the left side of the printer driver. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness.
Where the original page that you wish scanned/faxed there will be a device called a "scan part". This device "reads" the paper to be faxed/scanned as it passes. It usually is found very near where the paper to be faxed goes in. If there is a spec of debris on this part it will cause a fine line straight down the document. If its dirty, the document will be too! Just give it a good cleaning and you should be fine. Did this help? Click "FixYa" below! Thanks Len
I found a copy of the manual, and on page 202 the "Dark Paper Used" message can be caused by three things:
1. Paper used is colored or stained -- replace with clean white paper.
2. Paper was pulled from machine before the fax was ejected completely.
3. The received document support is not installed correctly. Page 3 in the manual shows this support as the rear-most, and it looks like it should be installed with the upright portion angling toward the rear at about a 30 degree angle.
If the print can be rubbed off then this suggests the fuser unit is not working correctly. It could be that the thermistor is covered with toner and making the machine think the fuser is hot enough when it's not.
The black line could also be caused by the fuser if one of the pick off fingers is coated with toner or has worn into the Teflon of the roller.
Does the machine show the lines when you print a page from memory - such as a counter or config page? If not, this would suggest the optical path is dirty. Try cleaning the glass and look at the mirrors inside the scanner to see if they are dirty/dusty.
First and most important with Brother machines is , you need to use genuine brother supplies. Almost every time I service a brother and I find generic toner and drums cause the print quality issues. New supplies cost as much as a new machine. If not the supplies then it is laser or power supply.