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How to Factory reset Firebox X20e edge - PC Desktops

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To set the Firebox X Edge e-Series to the factory default settings:

  1. Disconnect the power supply.
  2. Hold down the Reset button on the back of the Edge.
  3. Continue to hold down the Reset button, and connect the power supply.
  4. Hold down the Reset button. When the yellow Attn light stays lit, the Edge was successfully restored to the factory default settings.
    This process can take 45 seconds or more.
  5. Release the Reset button.
Do not try to connect to the Edge at this time. Before you can connect to the Edge, you must start it one more time. If you do not, when you try to connect to the Edge a web page appears with this message: Your WatchGuard Firebox X Edge is running from a backup copy of firmware. You could also see this message if the Reset button is stuck in the depressed position. If you continue to see this page, check the Reset button, and start the Edge again.
  1. Disconnect the power supply.
  2. Connect the power supply again.

    The Power Indicator lights and your Edge is reset.

Posted on Jul 31, 2009

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