Question about Emerson Microwave Ovens

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Micowave new but not working

My wife purchased an emerson microwave about 8 months ago, it worked fine until a couple of days ago. The timer starts as if to heat, but it makes no sound. I checked the fuse, and its fine. What is my next step?

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  • Anonymous Mar 30, 2014

    the micowave heats up and works well- I unplug it every time I use it but is it safe just happend when I steamed some vegtables

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  • Emerson Master
  • 8,871 Answers

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

If you only need a switch, you can order one from us for $5 postpaid.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 16, 2008

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