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HP 6200 error message indicates that the color print cartridge (HP 95) is not the correct one for this printer. But it is the correct one and has been in the printer and working for several weeks. It still has ink in it. The error message appeared after a computer restart. Should I replace it with a new cartridge?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: MP150 Error code 4 and 5

Don't use refill cartridges, because it will damage your printer someday. and will cost your parts as brand new. so better use the original ink.

TRY THIS STEPS...
Mp150 Reset Counter
Service mode operation procedures -
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING THE UNIT TO YOUR NEAREST SERVICE CENTER...

Posted on Feb 11, 2008

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  • 27 Answers

SOURCE: HP Photosmart 8450 Ink Level Indicator

replace the ink cartridges

Posted on May 31, 2008

SOURCE: Remove and check color cartridge

the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

Posted on Jul 31, 2008

  • 1 Answer

SOURCE: HP 1610 Won't Recognize the Color Cartridge?? Please Help!

i don't know who checks these messages, but I have the exact same problem, also with my mom's printer. it is no longer under warranty so HP wants to charge me thirty dollars for them to tell me how to fix it over the phone. no thanks.

Posted on Aug 15, 2008

jmassengill
  • 345 Answers

SOURCE: The printer doesn't recognize the new original HP color cartridge

There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Posted on Jan 08, 2009

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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Remove and check color cartridge


    the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.

    Jul 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

    1 Answer

    Cartridge errors on HP97 / bad TSR?


    Hi Scott -

    Sorry, I do not have any additional ideas as it seems you have checked things I would have suggested - cleaning the contacts. (I presume you did clean the cartrdige contacts in addition to the printer contacts.) The TSR may be correct but may be encoded incorrectly, which could cause an issue as this would make the printer "think" the cartridge was too hot or too cold. The printer will refuse to print with certain ID errors. A 10-tap will bypass this test as a diagnostic aid. Does the 10-tap show a "good" nozzle diagnostic? If there are repeating missing nozzle segments across all three colors it would indicate an interconnect issue.

    If the cartridges are original HP cartridges I would check the warranty date (two years warranty from date of manufacture) as shown here. If the cartridges are still in the warranty period contact HP for replacements.


    Regards,
    Bob Headrick, MS MVP Printing/Imaging

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    HP 1610 Won't Recognize the Color Cartridge?? Please Help!


    i don't know who checks these messages, but I have the exact same problem, also with my mom's printer. it is no longer under warranty so HP wants to charge me thirty dollars for them to tell me how to fix it over the phone. no thanks.

    Jun 04, 2008 | HP PSC 1610 All-In-One InkJet Printer

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    Color Cartridge error messages requiring replacement every few months


    Issue The message Insert color Cartridge displays on the control panel of the product. This error usually occurs when the print cartridge or the print carriage contacts need cleaning, or when a remanufactured or refilled ink cartridge is being used. Solution To resolve the issue, follow these steps in the order given. Step one: Remove the print cartridge
    1. Turn the product on.
    2. Open the product to access the print cartridge.
    3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord. NOTE: Do not use the power button to turn off the product because the print cartridge will not be able to be removed.
    4. Remove the color print cartridge.
    5. Make sure that the part number on the cartridge is the correct part number for the product.
    Step two: Clean the cartridge contacts
    1. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water may contain contaminants that can damage the print cartridge.
    2. Clean the electrical contacts of the cartridge with the swab or cloth. Figure 1: Electrical contacts c00055424.jpg
    3. Wipe the contacts with a dry, cotton cloth to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
    4. Reinsert the cartridge and lock it in place.
    5. Close the product and plug in the power cord.
    6. If the error message continues, repeat the steps to clean the cartridge contacts once more.
    Step three: Clean the print carriage contacts
    1. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water may contain contaminants that can damage the print cartridges.
    2. Remove both print cartridges in order to access the print carriage contacts.
    3. Clean the electrical contacts of the print carriage with the swab or cloth. Figure 3: Cleaning the carriage contacts (the model might look slightly different) c00130268.jpg
    4. On models equipped with locking latches, lower the latches. Figure 4: Latches in the lowered position (the model might look slightly different) c00055427.jpg
    5. Wait five minutes for the contacts to dry.
    6. Plug in the power cord. The product will begin to reinitialize. Wait until the process is complete before proceeding.
    7. When prompted, reinsert the print cartridges and then close the product.
    Step four: Replace the print cartridge Replace the print cartridge indicated by the error message. If the error message continues, replace both cartridges. NOTE: If using refilled or remanufactured cartridges, or non-HP cartridges, replace them with new HP cartridges . HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement. Step five: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The error message could display for one of the following reasons:
    • Even if the cartridge is new, it might need to be cleaned. Print cartridges have a substance on the contacts to keep them from corroding during storage. This substance may cause poor electrical contact between the print carriage and the print cartridge.
    • The cartridge that is indicated in the message might not be the one that is causing the failure. The cartridges are electronically connected through the printed circuit board.

    Apr 22, 2008 | HP PSC 2355 All-In-One InkJet Printer

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