Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Can't scan Error message asks if I'm connected...yes. I can print but can't scan

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  • Anonymous Sep 03, 2008

    I too can not scan, however, have no problem printing. It tell me that there is no connection when I try to scan.

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I too can not scan. I get a message indicating that there is "no connection", however, I have no problem printing.

Posted on Sep 03, 2008

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How do I fix this: Printing works but suddenly Scan function doesn't work?


I am a Brother employee working for the software technical support department.

We have a solution for your scanning issue posted on our solution site.

Description of Problem 100000024547
I am unable to scan in Windows 7 using the Wireless Network connection. What can I do?

Brother Software Technical Support
http://www.brother-usa.com

Jun 29, 2014 | Brother MFC7860DW AllInOne Laser Printer

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Lexmark x544 108.02 printhead error


1. Power off the printer/MFP, wait 30 seconds, and then power it on again. Did the error message return?
Yes: Continue to Step 2.No: Print a test page. If the page prints, the printer is working correctly.
If possible, connect the printer/MFP's power cord directly into a grounded wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages.Did the error message return?
Yes: Contact Lexmark @ 1-800-(539-6275) No: Print a test page. If the page prints, the printer is functioning correctly.

Aug 16, 2011 | Lexmark X544n All-In-One Laser Printer

1 Answer

Getting error code 2200 on Lexmark P6250 Photo All-In-One InkJet Printer. Programme asked to refer to user guide. Error code not in user guide. Unplugged printer while on. Restarted PC then replugged...


hi

here is what i have found -- follow to all instructions accordingly
although its for another model, these isntructions apply according t their techsupport i spoke with


.Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2.
Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4.
Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

here is where i found the error http://support.lexmark.com/index?page=answers&startover=y&locale=en&userlocale=EN_US&question=2200 error#1

hope this helps -- God's speed

Nov 15, 2010 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

994 Service Density Sensor Error Lexmark C912 Color Laserjet


What the error means:

The 994 Density Error indicates that the printer's system card has encountered an unrecoverable error.

What to do:

This error normally requires a service call. However, on certain rare occasions, such as a power fluctuation or a stray static discharge in the vicinity of the printer, can cause a false 994 Density Error message to appear. In such cases, the error is only temporary and can be easily resolved without service. Follow the steps in the table to check.

Step Action
1 Power the printer off, wait ten seconds, and then power the printer back on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the page prints, the printer is functioning correctly.

2 If possible, connect the printer's power cord directly into a grounded wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages.

Did the error message return?

Yes: Continue to 'Contacting Lexmark' below.
No: Print a test page. If the page prints, the printer is functioning correctly

Contacting Lexmark
When calling for service you will need to know your printer model type and serial number. If you need help locating this nformation, click here.
Call them while you're near the printer in case the technician asks you to perform a task involving the printer.

Jun 15, 2009 | Lexmark C912 Led Printer

1 Answer

Keep getting scanning error message


How do you have the HP6110 connected to your system? This problem can sometimes be caused by using to long a cable between the computer and the multifunction printer. I would use a short cable (6 foot or less) to make sure that it's not a communications problem. This ususally manifests itself with an error message while scanning although the printing function work ok.

Apr 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Message says cartridge error 1203 and it wont


Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Continue to step 6.
6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

No: Print a test page. If the test page prints, the error is resolved.

Feb 23, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

5 Answers

Error code:2,114,0


HI

I have Canon PIXMA MP210 printer but problem is that whenever i given comand for print or scan than computer show "Code: 2,114,0" this message therefor printer not print or scan. so please give me solution

Thanking you,

ayyub_thakur@hotmail.com

Dec 06, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

My 3210 will not scan


I now have 2 of these and both print ok but can not scan with either, never tried to till now.
I have re- downloaded the driver from HP.com via Internet Explorer (usually use Mozilla Firefox) and i get 2 diff. error messages : network busy (impossible since it is connected via USB) and the 1 at my office connects wirelessly but error message is something to do with software.
Thanks!

Nov 02, 2008 | HP Photosmart 3210 Printer

1 Answer

Lexmark 5400 incoming fax job wont print


from the Lexmark website:

This issue occurs when the user sends a fax using the flatbed scanner. After the first page is scanned, a message is displayed asking if another page needs to be scanned. The user options are YES or NO.
  • If the user chooses YES or NO and the fax starts to dial, they can safely press CANCEL without inducing the problem.
  • If the user presses the CANCEL button instead of answering the question, all future received faxes will go to memory instead of printing out. NOTE: There is no direct means of recovering a lost fax, but unplugging the machine and reseating the power supply will restore normal operation. An error report will be printed and provide information about the lost fax, which may allow the user to contact the sender and request that the fax be sent again.

Jan 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

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