Question about SanDisk Sansa e260 MP3 Player

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Sansa e250 Freezing

I have a Sansa e250 and when i turn it on it loads up the "San Disk" screen and then freezes on the screen after that.
I have tried turning it of and on, but no luck!

Please help me! i have a e260. when i turn it on it starts loding and then the screen gooes green or blue with arunning patten. how do i reset it to factory de fault

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  • Anonymous Sep 03, 2008

    any solutions yet???

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i had the same problem. try loading all your music on your computer and deleting it from the player. then, load your empty player and it should work fine.

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Reset the player, then get the Sansa Recovery Tool from Sandisk's website

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1(866) SAN.DISK

You need to request an RMA. They have great cust service from what I have heard.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Delete everything by formatting it then activate the hold switch, press the power button, turn it on, download a fresh new firmware from the www.sandisk.com site and drag it to the player then connect the player to the computer, then initiate the firmware. try to get the latest one.Hope dis works. RATE PLZ

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Every time I go to a MP3 on my "MP3 Player" it freezes
the tip about holding the power botton for like 15 seconds works but I still cant get it to play MP3 without freezing

Mar 24, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa seems to be frozen at startup


is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

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Hi. It seems like your player decided to throw a hissy fit by deciding to experience internal system errors. Best that you reset the firmware. Here's how: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Step 5: Enjoy using your Sansa E250, just like I do. (I love this player)

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This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

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