If it's an IPOD I found this solution http://www.apple.com/support/ipod/five_rs/nano3gen/#
This was the procedure for my 3rd generation NANO.
Step 1 has never worked for me but the reset has worked so far.
Hope this helps
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
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Try this,put it in MSC mode,Plug into your computer,open My Computer,(The player will show as a drive)Open up the player,open the folders and delete what you want deleted.Then when you want to add more songs,Open it the same way as above and drag and drop them.You do NOT need to use a media player to load or remove items.And Please rate this solution.
The most probable cause that I see happening to people with the same item is the fact that somewhere between uses, the setup files in the device itself gets corrupted. When this happens, you're pretty much screwed. You can't access them because it won't let you, you can't format it because it won't let you, you're left with a dead mp3 player. Sorry, but you need to get a new one. The other one is trash.
YOUR NOT GOING TO HAVE THE OPTION ON THE MP3 PLAYER, YOU WILL HAVE THE OPTION WHEN YOU LOAD IT TO THE COPUTER. ALL YOU HAVE TO DO IS RIGHT CLICK ON THE SONGS THAT YOU WANT REMOVED AND SELECT DELETE. I HOPE THAT WORKS FOR YOU.
THE IPOD ISSUE I HAVE NOT CLUE SORRY
I had the same thing happen to my Lyra tc1001a.
to fix it I had to go to the command prompt and format the drive C:\format G:
this does erase everything on your lyra though hope you have your songs backed up...