Question about Dell 924 All-in-One InkJet Printer

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Right cartridge incorrect

I have a brand new Dell 924 and it was printing fine and now yesterday when I tried to print it was flashing an error message saying right cartridge incorrect, but the cartridge is in there the way it's supposed to be. And these are the cartridges that came with the printer. Help!

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  • 3 more comments 
  • macjaden Sep 02, 2008

    I've already done that many times and it's still flashing and not printing anything!



  • Anonymous Jan 16, 2009

    **** Dell

  • Zendox12 Jan 19, 2009

    cartridge error 1203 tried a new black cartridge and still wont do anything.

  • skrappy98 Jan 21, 2009

    yes i have the same problem . i even bought new cartidges and no change.

  • Anonymous Apr 17, 2009

    i have the same problem!

    What to do?



    Email me : jennifer-swartz@live.com

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I also have a problem with my Dell 924 it's driving me mad! it just keeps flashing right cartridge incorrect: Can someone please help me!

Inversnaid

Posted on Sep 10, 2008

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Remove the offending cartridge and reinsert it ...

Robert

Posted on Sep 02, 2008

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2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

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Hi ,
if you are getting the error msg 12203 , pperform the following steps,
remove both the cartridges from the printer and unplug the power adapter ( black box) from the back panel of the printer, clean the cartridges using a damp cloth .

initially put only the black cartridge and then turn on the system , it will give you the error msg right cartridge missing, you can ignore it and try copying a document .

remove the black cartridge and put the color one in, and then try printing.

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1 Answer

Solve this


I could be mistaken but I am pretty sure the right cartridge should be the black one. I would double check it. Also make sure you are using Dell brand cartridges.

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