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Check that you have power (eg. Led indicator is on) to your Base station.
If you have power to the base station and you still do not have a dial tone, plug in a non-cordless handset to the phone socket and see if you have a dial tone on yor non-cordless handset, then you have a faulty base station.
Hope it helps and good luck! let me know how you go!
The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
If you haven't tried it yet, reverse the two incoming line wires. Some phones have to be a particular polarity. I have had a case where things were working, then a lineman somewhere reversed the connections at a pedestal someplace and my phone would not dial.
Each telephone must be connected to line 1 and line 2 for proper operation. The remaining lines 3 and 4 may — or may not — be
connected to each station as you desire. First plug in the battery,
then the phone lines (1 & 2 are mandatory), and third the power
cord. If your intercome LED is blinking red and green, then press:
STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e.,
any of the memory buttons 1 through 16 not already assigned to another
telephone set). Then wait for the phone to go through its initiation
sequence during which it searches each of the four possible lines.
After that concludes, you should get dial tone on your active lines.
You’ll need either a 6-button or a 24-button set SPIRIT CS administration.
First the control unit ADMIN switch must be ON, the administration overlay must be in place on station 10, and the set must be plugged into control unit jack 10 (call processing is interrupted only at station 10).
After moving the admin switch, and before dialing Ftr 7 -
From station 10 press intercom,
Then Press Ftr 7.
Each line indicator light will show the current dialing type for that line. If the light is OFF, that line is set for touch tone dialing. If the light is ON, the line is set for dial pulse
To change the dialing type for a line or lines, press the line button(s) and dial the
appropriate digit from the table below. You may press more than one line button to make the change on more than one line. If you enter a digit without first pressing a line button you will hear the error tone.
Be sure to turn the admin switch back off when you’re finished.