Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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KitchenAid Side by Side refrigerator (7 yrs old) cabinet not cooling down

I have had service come out twice and they have not fixed the problem. The cabinet seems to work sporadically. When i call for service it is not working and once they show up, it is. The last thing he did was put a "shim kit" in as they thought the defroster was building up moisture freezing the dampers closed. However he did not see much buildup of ice. They called Kitchenaid techincal support and this is what they were told to do. I am at a loss (apparently so are they) and cannot afford a new fridge right now. Is it possible the thermocouple is not working properly?

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Assuming the condenser coils are really clean, and the condenser fan is working , and the cardboard panel is in place on the back of the fridge, ( yes it has to be there to direct air across the condenser coils), and the compressor is functioning properly, and the condensate drain is open. Then you should check that the evaporator fan is lubricated and running correctly, they will get sticky and not restart after every defrost.

Posted on Sep 09, 2008

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Posted on Jan 02, 2017

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