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may first check the keypad, then the keypad matt/membrane, and also the interface of the keypad... if everything is good, then the keypad IC maybe the problem that may require a cellphone technician to repair this...
open the pad and clean its contacts. below is the proceedure to open the phone (if it is not under warranty). you two credit cards and a screw driver.
1- Take front faceplate off by inserting card 1 between housing and silver key. As you pull up, take card 2 and slide it on the side of the phone prying the clips off. 2- Unscrew these 6 screws at the edges with the T6 screwdriver and release the 4 clips surrounding the LCD screen. 3- Slip the little black frame off of the LCD screen, and lift the screen. You should now see a screw. Removing this screw removes the back cover. 4- That’s it! Put your new faceplate or housing in and figure out how to put things back by following the directions here in reverse order.
boy o boy,this is not gud...u can only do one thing bro, get ur fone checked in NOKIA CARE CENTRE and only they can fix it.. cuz probably water has damaged the inner padding..dont not the extremity of the damage n if the fone is in warranty u dont have to shell out money but if the warranty has elapsed then the CARE guys would tell u the cost of repairing and all. I hope this solves ur issue. PLEASE DO RATE IT.
well its posted for a 6300 nokia , right, i think the keypad ic must have faulted , only if u have dropped the phone or exposure to liquids, take it to some nearby local nokia service centre or near by phone shop and get it repaired for the keypad ic problem.
one unique troubleshooting , if it works see if u can get it solved by removing the memory card, sometimes faulty memory card does produce such problems
also it could be due to uneven powersupply from battery try with a genuine battery or a good battery.
if all of the above doesnt work then only alternative is to get the keypad ic changed.