Okay, here is what happened: I set up to hotsync on my laptop for the first time. I failed to adjust the settings in the hotsync manager (I had lots of calendar info on the PDA that I wanted to put on the laptop), and all my info on the PDA got overwritten (although my few entries in my laptop's Outlook calendar never came over). I looked and I don't have a datebook.001.dat file, although my PDA says that all hotsync functions were successful.
1) How can I retrieve my calendar backup to restore the entries on my PDA?
2) I can't seem to open hotsync manager. I click, and it neither opens nor adds an icon to the task bar.
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This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying,
Handheld Tasks application database version not supported.
Handheld Notes application database version not supported.
Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC.
I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem?
You may have tried Exchange ActiveSync in VersaMail
When you setup an Exchange ActiveSync account in VersaMail, you are asking your Treo to synchronize email and your calendar with an Exchance 2003 server. In order to prevent duplicates, VersaMail disables Calendar synchronization via HotSync while the account exists on your Treo.
So if you are an Exchange ActiveSync (EAS) user, you have a choice; you either sync wirelessly or you can delete the EAS account in VersaMail and can then sync your Calendar via HotSync. You cannot do both unfortunately.
In my LifeDrive, my VersaMail set-up wasn't quite right. I had my e-mail address in as "name", rather than "firstname.lastname@example.org".
That fixed MY problem.
Others (including me) are having trouble keeping the HotSync set to sync Calendar. It keeps going back to "Do Nothing"
Go to HotSync in the system tray on your PC, right click, select Custom and see if your Calendar (conduit) is set to 'Do Nothing' as an action. I was able to get it to change and work, but just once (so far!!)
creat new calendar.
Your msoutlook has a problem.
Try this turn around.
click on go to menu
tap on FOLDER LIST to reveal the listing.
On the outlook today tab
right click and creat new folder - with calendar entries
ON HOTSYNC BUTTON
Go to Custom
Highlight calendar tap on change
tap on Settings
On setting tap on browse
then choose the new calendar you created.
tap OK and set as default.
then do a hotsync
I went to the MY COMPUTER folder, clicked open PROGRAM FILES, open PALMONE folder, open the username folder and deleted the back-up files. However, before I did this I deleted all of the problems dates in the PC calendar and set the hotsync to PC overrides handheld.
While this works, unfortunately I have found that I need to do it every once in a while which is very disappointing. It seems that Windows does not operate seamlessly with the Palm T5. I find that the hotsync crashes 50% of the time forcing me to reset my Palm T5. No information is lost, but it is really a pain in the *** to have to do so often. Versamail hotsync sometimes freezes on the handheld, but that is another issue which I have managed to fix much in the same way as describe above.
I tried all the suggestions that were offered and gave up. But then out of pure craziness I loaded the treo 600 CD that came with my Treo 600 out of curiosity. It loaded and the MS Office 2003 conduits loaded nicely and the problem appears to be solved for now.
So I tested and it the Tungsten E Hotsync's feature all appear to be okay. I'm not sure if this is the best solution but it solved a very frustrating problem.
The version of Hotsync that loaded is 4.1.0.
Hope this helps.
Click on the hotsync icon in your system tray and then click "custom". That will bring up the list of things you are configured to sync with (conduits). For each of the ones you have problems with, click that conduit and then make sure it's set to sync the way you want...desktop overrides, handheld overrides, syncronize, etc. Potentially you have some of them selected as "do nothing". What shows up when I click custom from hotsync are the following Outlook Conduits: Calendar, Contacts, Tasks and Memos. If you don't have those showing up, you need to update your Outlook conduits on your PC. If you have them, click to select the problem conduit, then click "change" and select what you want to have happen.
Simple fix for a corrupted Date Book sync error (at least it worked for me on my Treo 650).
1). Turn off 'Show Calendar Event' in the Phones 'Options - General Preferences' menu.
2). Turn off phone.
3). Set the Date/Time to the maximum limits (12/31/31) in Preferences.
4). Open the Calendar and view the maximum day 12/31/31.
5). Select 'Purge - (Delete events older then 1 week)' in the Calendars Options menu.
6). Reset the Date/Time to the current day in Preferences.
7). Hotsync (Desktop Calendar overwrites handheld).
8). Hotsync again to make sure you don’t get the error (Synchronize the files).
The attempt to open the database failed.
Date Book application database is not found. Please invoke the Date Book application on the handheld once and re-synchronize.
- Not Synchronized
Outlook Calendar synchronization failed