Question about Dell Spacesaver USB Keyboard J4624 SK-8115 RT7D50
When I turn on my computer my keyboard light comes on with a picture of a lock on it. when Windows comes on the klight goes out and the keyboard won't work. How do I unlock it?
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Posted on Jan 02, 2017
SOURCE: Dell keyboard SK-8115
(That is the the Num Lock indicator, nothing to worry about.) If it is not working it is likely because USB keyboards can time some time to be recognized by windows, let the computer boot up with the keyboard connected and let sit for up to ten minutes.
Sometimes if other hardware is detected at the same time which requires drivers to be installed, windows will never proceed to installing your keyboard, however you cannot install the other drivers until you have a working keyboard. To solve this, you will need to use an older style PS/2 keyboard to get everything installed and working as they do not need to be detected.
Posted on Jan 08, 2009
Make sure that all USB functionality is enabled in the BIOS, especially USB Legacy Mode. If Windows still does not recognize the keyboard, then it is not compatible with USB. USB keyboards can be found as low as $10 pretty easily if all you need is basic keyboard functions.
Posted on Feb 11, 2010
Sorry for responding to your query late and hopefully you found a solution but nonetheless I am writing it here for others who are facing the same issue.
For every smart card reader keyboard, always visit the manufacturers site, in this case, DELL and resolve the issue from there.
Here is a direct link from where the driver can be downloaded for free:
After running the file, it shall leave driver files in your hard disk. Go to 'DEVICE MANAGER', select the keyboard and click 'UPDATE DRIVER'. Choose the folder where the files are stored and your issue will be resolved.
Posted on Feb 15, 2010
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