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Problem for Handspring Visor Neo Handheld
Unable to sync with Outlook
By Guest on Sep 13, 2005
ERROR: 00008001
I try to synch with outlook and get the following message...
Your handheld has not previously been synchronized to the currently open Outlook profile (or you have changed your handheld user name).
If you have reset or renamed your handheld, open Outlook, click on "View/Folder List", locate and click on the PocketMirror folder, delete the user note, and re-synchronize.
If you want to add your Handheld to the list of authorized Handhelds to be synced with this Outlook profile, see the help file topic "Syncing Multiple Handhelds to the Same Profile".
827: PMirror
I do not have a "View/Folder List" as a drop down in Outlook. I did find Chapura settings under TOOLS. I found the username and deleted it, but I still get the same message.
Any ideas?
I try to synch with outlook and get the following message...
Your handheld has not previously been synchronized to the currently open Outlook profile (or you have changed your handheld user name).
If you have reset or renamed your handheld, open Outlook, click on "View/Folder List", locate and click on the PocketMirror folder, delete the user note, and re-synchronize.
If you want to add your Handheld to the list of authorized Handhelds to be synced with this Outlook profile, see the help file topic "Syncing Multiple Handhelds to the Same Profile".
827: PMirror
I do not have a "View/Folder List" as a drop down in Outlook. I did find Chapura settings under TOOLS. I found the username and deleted it, but I still get the same message.
Any ideas?
Solution #1
posted on Dec 22, 2008
The handheld names are case sensitive. make sure your name inside the pocket mirror folder matches the name (exact case) on your handheld.
Yes
No
Solution #3
posted on Sep 13, 2005
mmdy - usenet poster
Rank: Wiz
Rating: 81%, 380 votes
Rating: 81%, 380 votes
View/Folder in Outlook
Open the Calendar
Click on "GO" on top Toolbar.
Click on "Folder List"
Should show "Pocket Mirror" Folder
( Cant access it from Mail Folder. The instructions are unclear in the Palm Help.) Took me ages to find the above
Even following the instructions by adding the Note in Pocket Mirror with the new handheld name I still get the same error as you and so GOOD LUCK!
Open the Calendar
Click on "GO" on top Toolbar.
Click on "Folder List"
Should show "Pocket Mirror" Folder
( Cant access it from Mail Folder. The instructions are unclear in the Palm Help.) Took me ages to find the above
Even following the instructions by adding the Note in Pocket Mirror with the new handheld name I still get the same error as you and so GOOD LUCK!
Yes
No
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